{"id":"acct-alcohol-line-decline-message","audience":"accounting","category":"finance-work","track":"finance","technique":"tone","level":"intermediate","title":"Approve most of an expense report and decline the alcohol line kindly","free":false,"task":"You're in accounting replying to an employee about an expense report. Write a prompt for a plain-text message under 90 words that starts by saying what is approved with the dollar amount, then says what is not reimbursed and why (citing the policy), offers the next step, keeps a kind tone with no lecture, and ends with exactly \"Priya, Accounting\".","materialLabel":"Source material (attached to your prompt automatically)","material":"EXPENSE REPORT - Tomas Rivera, client dinner Oct 22\n\nSubmitted total: $182.00\nReceipt itemization:\n- Food: $128.00\n- Wine (2 bottles): $54.00\n\nTravel and expense policy, section 4: \"Business meals are reimbursable up to $75 per person. Alcohol is not reimbursable.\" Two people attended (Tomas and one client).\n\nApproval status: the manager approved the report on Oct 26. Accounting reviews policy compliance before payment.\n\nNotes: Tomas's note on the report says \"first time submitting a client dinner, let me know if anything is off.\" Payment run is Nov 13; a corrected report resubmitted by Nov 10 keeps the payment in that run. The company card was not used; Tomas paid personally.\n\nThe $128 food amount is $64 per person, within the limit.","rules":[{"type":"plainText"},{"type":"maxWords","max":90}],"promptHints":[{"label":"Leads with the approved amount","patterns":["start with","approved","128"]},{"label":"Cites the policy","patterns":["policy","section 4"]},{"label":"Gives the next step and date","patterns":["nov(ember)? 10","resubmit","next step"]},{"label":"Sets tone and sign-off","patterns":["kind","priya"]},{"label":"Caps length","patterns":["\\d+\\s*words","under \\d+"]}],"mistakes":[{"title":"Burying the good news","why":"The AI opens with the policy problem.","fix":"Say: \"Start with what is approved and the amount.\"","checks":["r0"]},{"title":"Skipping the next step","why":"The AI declines the line and stops.","fix":"Add: \"Say the next step and the Nov 10 date.\"","checks":["r1"]},{"title":"Lecturing","why":"The AI explains why alcohol is a risk.","fix":"Add: \"Kind tone, one line citing the policy, no lecture.\"","checks":["r2"]},{"title":"Wrong sign-off","why":"The AI adds Best regards and contact lines.","fix":"Add: \"End exactly with: Priya, Accounting.\"","checks":["r2"]},{"title":"Markdown extras","why":"The AI adds bold labels, headings and a closing note.","fix":"Say: \"Plain text, no bold. Output only the lines asked for.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and runs past word limits.","fix":"Ask for fewer words than the real cap and keep each part short.","checks":["maxWords"]}],"hint":"Lead with the part you can say yes to. Then give one policy line and a clear next step.","rubricLabels":["The message starts by saying $128 is approved (the food total) and states the $54 wine is not reimbursed because alcohol is not covered by the policy (section 4)","It offers the next step: resubmit or confirm the corrected total of $128 by Nov 10 to stay in the Nov 13 payment run","The tone is kind with no lecture or blame, and it ends with exactly \"Priya, Accounting\""]}