{"id":"acct-dispute-log-aging-table","audience":"accounting","category":"finance-work","track":"finance","technique":"format","level":"intermediate","title":"Sort an AR dispute log by days open and total the open disputes","free":false,"task":"You're summarizing the open AR disputes for the credit manager as of Nov 6, 2026. Write a prompt for a markdown table with columns Case | Customer | Amount | Days open | Flag, open cases only, oldest first. Flag is \"Over 30 days\" when open more than 30 days. Then one line starting \"Open total:\" with the addition. Don't promise credits or comment on who is right. No commentary. Under 90 words.","materialLabel":"Dispute log (attached to your prompt automatically)","material":"AR DISPUTE LOG - as of Nov 6, 2026\n\nCase | Customer | Amount | Opened | Status\nD1 | Delmar Auto Repair | $300 | Oct 3 | Open - damaged part, credit under review\nD2 | Pine Ridge Dental | $1,200 | Sep 15 | Open - customer says service not performed\nD3 | Oak & Ivy Florists | $450 | Oct 28 | Open - price differs from quote\nD4 | Brightwell Dental | $620 | Sep 20 | Resolved Oct 30 - credit issued\n\nNotes: the sales rep for Pine Ridge says the customer is 'wrong and will pay'. The credit manager has not ruled on any open case. Days open = Nov 6 minus the opened date.","rules":[{"type":"maxWords","max":90},{"type":"maxBullets","max":0}],"promptHints":[{"label":"Names the columns","patterns":["case.*customer.*amount.*days open.*flag","columns"]},{"label":"Limits to open cases","patterns":["open cases only","resolved"]},{"label":"Sorts oldest first","patterns":["oldest first"]},{"label":"Asks for the total line","patterns":["open total"]},{"label":"Bans comments","patterns":["(do not|don'?t).*(who is right|promise)"]}],"mistakes":[{"title":"Including the resolved case","why":"The AI lists D4 with the others and totals $2,570.","fix":"Say: \"Include only open cases; leave out resolved ones.\"","checks":["r0","r2"]},{"title":"Taking the rep's side","why":"The AI adds that Pine Ridge will pay.","fix":"Add: \"Do not comment on who is right.\"","checks":["r2"]},{"title":"Wrong day counts","why":"The AI counts from the wrong date.","fix":"Say: \"Days open = Nov 6 minus the opened date.\"","checks":["r1","maxBullets"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and runs past word limits.","fix":"Ask for fewer words than the real cap and keep each line short.","checks":["maxWords"]}],"hint":"A dispute log has resolved cases, aging and opinions. Say what to include, how to count days and what not to say.","rubricLabels":["Table has the columns Case | Customer | Amount | Days open | Flag with only D2, D1 and D3 in that order and no row for resolved D4","Days open are 52 (D2), 34 (D1) and 9 (D3), with Over 30 days flagged on D2 and D1 only","The line starting \"Open total:\" shows $1,200 + $300 + $450 = $1,950 and the output never comments on who is right or promises a credit"]}