{"id":"acct-short-pay-approval-label-table","audience":"accounting","category":"finance-work","track":"finance","technique":"constraints","level":"beginner","title":"Route six payment differences to the right approval level","free":false,"task":"You're clearing small payment differences in AR. Write a prompt for a markdown table with columns Customer, Difference and Action, one row per item in the order listed. Difference carries a sign: -$3.20 for a short payment and +$4.00 for an overpayment. Action must be exactly Clerk write-off, Manager approval, Controller approval or Credit customer, following the policy. Under 100 words.","materialLabel":"Source material (attached to your prompt automatically)","material":"SMALL DIFFERENCE POLICY - AR\n\nShort payments (customer paid less than invoiced):\n- Up to and including $5.00: the AR clerk may write it off.\n- Over $5.00 and up to and including $50.00: needs the AR manager's approval.\n- Over $50.00: needs the controller's approval.\nOverpayments (customer paid more than invoiced) are never written off. They are credited to the customer's account.\n\nITEMS - October 2026\n1. Alder Print: short $3.20\n2. Basil Foods: short $12.00\n3. Crane Supply: short $50.00\n4. Dune Studio: short $75.00\n5. Elm Dental: overpaid $4.00\n6. Fern Cafe: short $5.00\n\nNote: the clerk says bank fees on international payments cause most of the $3 to $12 differences. Differences are measured against the invoice total, not against what the customer says they owe.","rules":[{"type":"maxWords","max":100}],"promptHints":[{"label":"Names the columns","patterns":["customer","difference","action"]},{"label":"Lists the four labels","patterns":["clerk write-off","manager approval","controller approval","credit customer"]},{"label":"Handles boundaries","patterns":["up to and including","inclusive","\\$5\\.00","\\$50"]},{"label":"Handles overpayments","patterns":["overpay","credit"]},{"label":"Caps length","patterns":["\\d+\\s*words","under \\d+"]}],"mistakes":[{"title":"Writing off the overpayment","why":"The AI writes off the $4.00 overpayment.","fix":"Say: \"Overpayments are credited to the customer, never written off.\"","checks":["r1"]},{"title":"Boundary errors","why":"The AI sends exactly $5.00 or $50.00 to the next level.","fix":"Add: \"Up to and including $5.00 and $50.00.\"","checks":["r1"]},{"title":"Inventing labels","why":"The AI writes approver names or sentences.","fix":"Add: \"Action must be exactly one of the four labels.\"","checks":["r2"]},{"title":"Missing rows","why":"The AI reorders or drops items.","fix":"Add: \"One row per item in the listed order.\"","checks":["r0"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and runs past word limits.","fix":"Ask for fewer words than the real cap and keep each part short.","checks":["maxWords"]}],"hint":"Approval ladders have boundaries. Spell out each tier, the 'up to and including' edges, and where overpayments go.","rubricLabels":["The table has columns Customer, Difference, Action and six rows in the listed order with signed Differences -$3.20, -$12.00, -$50.00, -$75.00, +$4.00, -$5.00","Actions are Clerk write-off, Manager approval, Manager approval, Controller approval, Credit customer, Clerk write-off for items 1 to 6","Every Action is exactly one of the four allowed labels (no extra words) and the table is the only content"]}