{"id":"acct-stale-check-call-script","audience":"accounting","category":"finance-work","track":"finance","technique":"format","level":"beginner","title":"Write a 30-second call script about an uncashed check","free":false,"task":"You're an AP clerk calling a vendor about a check that was never cashed. Write a prompt for a phone script of three labeled lines: \"Open:\", \"Ask:\" and \"Close:\", under 75 words in total, plain text. The Ask line asks whether they received check #1189 and, if not, whether the mailing address on file is correct. Don't say the check will be voided or replaced during this call.","materialLabel":"Check register and vendor file (attached to your prompt automatically)","material":"Outstanding check list - as of Nov 6, 2026\n\nCheck #1189 - issued Jul 22, 2026 - Dunmore Tools - $430.00 - not cleared (107 days)\nCheck #1204 - issued Sep 30 - Dunmore Tools - $215.50 - cleared Oct 12\n\nVendor file - Dunmore Tools\nContact: Pat Alvarez, accounts receivable, 555-0172\nMailing address on file: 18 Quarry Rd, Suite 4, Hallworth\nNote from Oct 2: a mailing from us to this address came back marked 'return to sender'.\nOur policy: checks uncashed after 90 days are reviewed by the controller. Replacement is the controller's decision.\n\nCaller: Dana, Accounts Payable, Larkin Foods.","rules":[{"type":"plainText"},{"type":"maxWords","max":75}],"promptHints":[{"label":"Names the three labels","patterns":["open:","ask:","close:"]},{"label":"Names the check details","patterns":["1189","430","jul 22"]},{"label":"Asks about address","patterns":["address","quarry"]},{"label":"Bans voiding promises","patterns":["(do not|don'?t).*(void|replace)"]},{"label":"Caps length","patterns":["\\d+\\s*words","plain"]}],"mistakes":[{"title":"Promising a replacement","why":"The AI offers to stop payment and send a new check.","fix":"Add: \"Do not say the check will be voided or replaced.\"","checks":["r2"]},{"title":"Missing the details","why":"The AI says 'an old check' without number, amount and date.","fix":"Say: \"Check #1189, $430.00, issued Jul 22.\"","checks":["r1"]},{"title":"No label structure","why":"The AI writes a conversation with both sides.","fix":"Say: 'Three lines labeled \"Open:\", \"Ask:\", \"Close:\".'","checks":["r0"]},{"title":"Markdown extras","why":"The AI adds bold labels, headings and a closing note.","fix":"Say: \"Plain text, no bold. Output only the lines asked for.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and runs past word limits.","fix":"Ask for fewer words than the real cap and keep each line short.","checks":["maxWords"]}],"hint":"The call is only a fact-finding step. Name the three labels and what must not be promised.","rubricLabels":["Has three labeled lines Open:, Ask: and Close: and the Open line names Dana at Larkin Foods and Pat at Dunmore Tools (or accounts receivable)","Ask line names check #1189 for $430.00 issued Jul 22 and asks whether they received it, and if not whether 18 Quarry Rd, Suite 4 is correct (and may mention the returned mailing)","Close line thanks them and says what happens next without saying the check will be voided or replaced"]}