{"id":"cs-capacity-saves-per-week-pick","audience":"managers","category":"support-work","technique":"constraints","track":"support","level":"advanced","title":"Pick which at-risk accounts to save with 12 CSM-weeks","free":false,"task":"Rank all 8 accounts by expected ARR saved per CSM-week (ARR times save chance, divided by weeks). Output one line per account, highest first, formatted \"Account: 60k x 90% = 54k, 1 week, 54k per week\". Then add the picks: go down the ranked list, add an account only if it still fits in the 12-week budget, and skip any that does not fit. End with one line starting \"Recommendation:\" naming the picks, weeks used and total expected ARR. Plain text.","materialLabel":"Your material (attached to your prompt automatically)","material":"SAVE CAPACITY - Q4 - team has 12 CSM-weeks to spend on save plans\n\nAccount / ARR / chance of saving if we invest / CSM-weeks needed\nAlder: 200k, 50%, 5 weeks\nBirch: 120k, 80%, 3 weeks\nCypress: 300k, 20%, 6 weeks\nDogwood: 90k, 70%, 2 weeks\nElm: 150k, 60%, 4 weeks\nFir: 60k, 90%, 1 week\nGum: 240k, 40%, 5 weeks\nHazel: 80k, 50%, 3 weeks\n\nNotes: Cypress is the biggest logo and the CEO knows its founder. Hazel's chance was 70% last month and was lowered to 50% after the sponsor left. Weeks are the CSM's estimate and include prep.\nRounding: show per-week values to one decimal at most.","rules":[{"type":"plainText"},{"type":"maxWords","max":190}],"mistakes":[{"title":"Picking the biggest logo","why":"The AI favors Cypress because it is the largest account.","fix":"Say: \"Rank by expected ARR per CSM-week only.\"","checks":["r0","r2"]},{"title":"Using the old chance","why":"The AI uses 70% for Hazel from the note.","fix":"Say: \"Use the lowered chance of 50% for Hazel.\"","checks":["r1"]},{"title":"Stopping when one does not fit","why":"The AI stops at Alder instead of checking the rest.","fix":"Say: \"Skip any account that does not fit and keep going down the list.\"","checks":["r2"]},{"title":"No working shown","why":"The AI states the ranking without the math.","fix":"Say: \"Show ARR x chance = expected on every line.\"","checks":["r0"]},{"title":"Getting markdown back","why":"AI adds bold and headings by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"The AI runs long and cannot count its own words.","fix":"Cap each part (\"each line under 12 words\") and add \"under N words in total\".","checks":["maxWords"]}],"promptHints":[{"label":"Defines the ranking","patterns":["per (csm-)?week","per week"]},{"label":"Shows the math","patterns":["x \\d+%","=","show the math"]},{"label":"Sets the skip rule","patterns":["skip","does not fit","still fits"]},{"label":"Starts the last line","patterns":["recommendation"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]},{"label":"Sets a word cap","patterns":["\\d+\\s*words","under \\d+","word"]}],"hint":"Spell out the ranking formula, the skip-if-it-does-not-fit rule and the line format so each step is visible and checkable.","mission":"Pick which at-risk accounts to save with 12 CSM-weeks.","musts":["Rank by ARR per week","Skip accounts that overflow budget","End with Recommendation line"],"rubricLabels":["There is one line for each of the 8 accounts in the format \"Account: ARR x chance = expected, weeks, per week\", sorted highest per-week first: Fir 54k, Birch 32k, Dogwood 31.5k, Elm 22.5k, Alder 20k, Gum 19.2k, Hazel 13.3k, Cypress 10k","Hazel uses the lowered 50% chance (expected 40k), not 70%","The last line starts \"Recommendation:\" and names Fir, Birch, Dogwood and Elm using 10 of 12 weeks for 303k expected ARR, with Alder, Gum, Hazel and Cypress skipped because they do not fit"]}