{"id":"cs-contact-cadence-next-touch-table","audience":"managers","category":"support-work","technique":"verification","track":"support","level":"intermediate","title":"Set next-touch dates from last contact and cadence","free":false,"task":"Build a contact plan table with the header row exactly \"Contact | Cadence | Next touch\" and four rows. Next touch is the last touch plus the cadence, written like Nov 12. Today is Nov 6. Plain text, table only, under 45 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"CONTACT CADENCE RULES: Sponsor: every month (same date next month). Admin: every 7 days. Champion: every 14 days. Finance contact: every 3 months (same date three months later).\n\nLAST TOUCH DATES\nSponsor (Dr. Reyes): Oct 12.\nAdmin (Teo): Oct 30.\nChampion (Priya): Oct 23.\nFinance contact (Dana): Aug 15.\n\nCalendar help: October has 31 days. Oct 30 + 7 days = Nov 6. Oct 23 + 14 days = Nov 6. Oct 12 + 1 month = Nov 12. Aug 15 + 3 months = Nov 15.\nCSM comment: 'Everyone is due today.' (Not true for the sponsor and finance contact.)","rules":[{"type":"plainText"},{"type":"maxWords","max":45}],"mistakes":[{"title":"Saying everyone is due today","why":"The CSM comment says all are due today.","fix":"Say: \"Compute each date from last touch plus cadence.\"","checks":["r1"]},{"title":"Wrong date math","why":"The AI mixes months and days.","fix":"Say: \"Monthly = same date next month; use the calendar help.\"","checks":["r1"]},{"title":"Wrong table","why":"The AI adds a column or notes.","fix":"Give the exact header; four rows; table only.","checks":["r0","r2"]},{"title":"Getting markdown back","why":"AI adds bold and headings by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and usually runs long, so a vague \"keep it short\" lands well over the limit.","fix":"Cap each part instead of the total, for example \"each line under 15 words\".","checks":["maxWords"]}],"promptHints":[{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]},{"label":"Sets a length limit","patterns":["\\d+\\s*words","word (limit|count)","under \\d+"]},{"label":"Gives the formula","patterns":["last touch","plus","cadence"]},{"label":"Gives the header","patterns":["contact \\|","header"]}],"hint":"Cadence plans are date arithmetic. State the formula, the calendar help and the header.","rubricLabels":["The header row is exactly \"Contact | Cadence | Next touch\" with four rows and nothing outside the table","The next touch dates are Sponsor Nov 12, Admin Nov 6, Champion Nov 6 and Finance contact Nov 15","Cadences are written as monthly, every 7 days, every 14 days and every 3 months"]}