{"id":"cs-kickoff-agenda-timed-lines","audience":"customer-success","category":"support-work","technique":"format","track":"support","level":"beginner","title":"Write a 60-minute kickoff agenda that adds up","free":false,"task":"Write the kickoff agenda as a first line exactly \"Marlowe Dental kickoff\", then exactly four lines formatted \"HH:MM - Topic (N min)\", starting at 10:00, followed by a final line \"Total: 60 min\". The four topics are in the notes. The durations must add up to 60 and no topic gets under 10 minutes. Plain text, under 45 words in total, nothing else.","materialLabel":"Your material (attached to your prompt automatically)","material":"KICKOFF CALL: Marlowe Dental, Thursday Nov 12, starts 10:00 AM.\nAttendees: Dr. Ana Marlowe (sponsor), Chris (office manager), our CSM Zoe, our implementation lead Ravi.\n\nTopics to cover:\n1. Introductions and goals: Dr. Marlowe wants the front desk to stop double-booking. 10 minutes.\n2. How the rollout works: data import, training, go-live. About 20 minutes, Ravi leads.\n3. Who does what and when: owners and dates. 15 minutes.\n4. Questions and next steps. The rest of the time.\n\nNote from Chris: 'Please don't make us sit through a long product demo, we saw it in the sales call.'\nA product demo block was in the template (20 min).","rules":[{"type":"plainText"},{"type":"maxWords","max":45}],"mistakes":[{"title":"Adding the demo","why":"The template block has a 20-minute demo.","fix":"Say: \"No product demo.\"","checks":["r2"]},{"title":"Times that don't add up","why":"The AI picks start times that skip or overlap.","fix":"Say: \"Start times follow from durations. They must total 60.\"","checks":["r1"]},{"title":"Wrong format","why":"The AI adds a heading, a table or notes.","fix":"Show the line: 10:00 - Topic (10 min), then Total: 60 min.","checks":["r0"]},{"title":"Getting markdown back","why":"AI adds bold and headings by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI adds attendees, notes and descriptions.","fix":"Say: \"Only the header, four timed lines and the total, under 45 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]},{"label":"Shows the line format","patterns":["hh:mm","\\d\\d:\\d\\d - ","min\\)"]},{"label":"Asks for the total","patterns":["total","60"]}],"hint":"Agendas are arithmetic. Show the line format, say the durations from the notes, and ask for a total line.","rubricLabels":["The first line is exactly \"Marlowe Dental kickoff\", followed by four timed lines in the format HH:MM - Topic (N min) and then the line Total: 60 min","The start times run 10:00, 10:10, 10:30, 10:45 with durations 10, 20, 15 and 15 minutes","There is no product demo line and no line under 10 minutes"]}