{"id":"cs-leadership-update-wins-risks-asks-lines","audience":"managers","category":"support-work","technique":"audience","track":"support","level":"intermediate","title":"Boil a messy week into Wins, Risks and Asks for leadership","free":false,"task":"Write the weekly update for leadership in exactly three lines starting \"Wins:\", \"Risks:\" and \"Asks:\". Each line is one sentence of 25 words or fewer with at least one number from the notes. Leave out routine and social items. Plain text, under 70 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"CS TEAM WEEK NOTES - week of Nov 2\n- Alder Group and Birch Retail signed their renewals: $150k combined.\n- Team lunch on Wednesday; Priya's birthday cake.\n- Northgate Optics: sponsor left Oct 14, no customer meeting in 40 days, $200k ARR. New COO has not met us.\n- Cedar Health P1 ticket open 16 days; Engineering has not scheduled the fix. ARR $180k.\n- The CRM was slow on Tuesday morning for an hour.\n- Dune Studio QBR went fine; no issues raised.\n- Needs: a VP-level call to Northgate's new COO this week; Engineering to schedule the Cedar fix by Nov 13.\n- Team survey results come out next week.","rules":[{"type":"plainText"},{"type":"maxWords","max":70}],"mistakes":[{"title":"Including routine items","why":"The AI mentions the lunch or the slow CRM.","fix":"Say: \"Leave out routine and social items.\"","checks":["r2"]},{"title":"No numbers","why":"The AI writes general statements.","fix":"Say: \"Each line has at least one number from the notes.\"","checks":["r1"]},{"title":"Vague asks","why":"The AI asks for \"support\".","fix":"Say: \"Asks: name the specific call and the specific Engineering date.\"","checks":["r2"]},{"title":"Getting markdown back","why":"AI adds bold and headings by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"The AI runs long and cannot count its own words.","fix":"Cap each part (\"each line under 12 words\") and add \"under N words in total\".","checks":["maxWords"]},{"title":"Leaving a requirement unstated","why":"The AI follows its own defaults unless the prompt spells this out.","fix":"State it plainly in your prompt: the output has exactly three lines starting 'Wins:', 'Risks:' and 'Asks:', each one sentence.","checks":["r0"]}],"promptHints":[{"label":"Names the three labels","patterns":["wins:","risks:","asks:"]},{"label":"Requires numbers","patterns":["number","figure","dollar"]},{"label":"Excludes routine","patterns":["routine","social","leave out"]},{"label":"Caps the length","patterns":["under 70","70 words","25 words"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]},{"label":"Sets a word cap","patterns":["\\d+\\s*words","under \\d+","word"]}],"hint":"Leadership updates are three lines with numbers. Tell the AI what counts as noise.","mission":"Give leadership the week's wins, risks and asks.","musts":["Exactly three lines","A number in each line","25 words per line"],"rubricLabels":["The output has exactly three lines starting \"Wins:\", \"Risks:\" and \"Asks:\", each one sentence","Wins cites the two renewals worth $150k, and Risks cites Northgate ($200k, no meeting in 40 days) and/or the Cedar P1 open 16 days ($180k)","Asks names the VP-level call to Northgate's new COO and Engineering scheduling the Cedar fix by Nov 13, and the output omits the lunch, the CRM slowness and the survey"]}