{"id":"cs-meeting-invite-title-agenda-minutes-sum","audience":"customer-success","category":"support-work","technique":"constraints","track":"support","level":"beginner","title":"Write an invite title and a three-item agenda that sums to 30","free":false,"task":"Write a calendar invite: line 1 is \"Title:\" with a title of 7 words or fewer that includes the customer name, then exactly 3 numbered agenda lines, each ending with its minutes like \"(10 min)\". The minutes must add up to exactly 30. Put the item the customer asked for first. Plain text, nothing else.","materialLabel":"Your material (attached to your prompt automatically)","material":"MEETING REQUEST - Fairlight Networks (contact: Dorothea Ng, IT manager)\nLength: 30 minutes, Thursday Nov 19.\nDorothea asked for: \"walk through the permission settings for the new regional managers\".\nOur items: review of open support tickets (2 tickets), and next steps for the December rollout.\nSuggested time from the CSM: permissions 15 minutes, tickets 5 minutes, next steps 10 minutes.\nThe invite will be sent from the CSM's calendar and shows in the customer's calendar app.\nInternal note: the AE would like 10 minutes to \"discuss expansion\", which was not requested by the customer.","rules":[{"type":"plainText"},{"type":"numberedItems","count":3}],"mistakes":[{"title":"Adding the AE's item","why":"The AI squeezes in an expansion discussion.","fix":"Say: \"Only the three items listed; no expansion.\"","checks":["r2"]},{"title":"Minutes that do not add up","why":"The AI gives 35 or 25 minutes.","fix":"Say: \"The minutes must add up to exactly 30.\"","checks":["r1"]},{"title":"Customer item not first","why":"The AI puts the tickets review first.","fix":"Say: \"Put the item the customer asked for first.\"","checks":["r1"]},{"title":"Getting markdown back","why":"AI adds bold and headings by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Leaving the item count open","why":"The AI adds or drops items to feel complete.","fix":"Say \"exactly N numbered lines, nothing else\".","checks":["numberedItems"]},{"title":"Leaving a requirement unstated","why":"The AI follows its own defaults unless the prompt spells this out.","fix":"State it plainly in your prompt: Line 1 starts with 'Title:', is 7 words or fewer after the label and includes Fairlight, followed by exactly 3 numbered agenda lines.","checks":["r0"]}],"promptHints":[{"label":"Title rule","patterns":["title:","7 words"]},{"label":"Three numbered lines","patterns":["3 numbered","exactly 3","agenda"]},{"label":"Minutes sum","patterns":["add up","30 minutes","sum"]},{"label":"Customer item first","patterns":["first","asked for"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]},{"label":"Sets the exact item count","patterns":["exactly \\d+","\\d+\\s*(numbered|lines|items|steps)","numbered"]}],"hint":"Agendas are easy to over-fill. State the total, the order and what not to add.","mission":"Write a 30-minute meeting invite with a three-item agenda.","musts":["Minutes add to 30","Customer's request first","Title has customer name"],"rubricLabels":["Line 1 starts with \"Title:\", is 7 words or fewer after the label and includes Fairlight, followed by exactly 3 numbered agenda lines","The agenda lines are permissions (15 min) first, then tickets (5 min) and December rollout next steps (10 min), adding up to exactly 30 minutes","Each line ends with its minutes in parentheses and the agenda does not include any expansion discussion"]}