{"id":"cs-meeting-schedule-time-zones-table","audience":"customer-success","category":"support-work","technique":"verification","track":"support","level":"intermediate","title":"Build next week's meeting table in Eastern time","free":false,"task":"Nia works in Eastern time (ET). Build a plain-text table with the header row exactly \"Day | Time (ET) | Customer | Purpose\" and one row per meeting, in calendar order. Convert every Pacific time (PT) to ET by adding 3 hours, write times like 2:30pm, and use the latest time when one was changed. Under 130 words, no other words.","materialLabel":"Your material (attached to your prompt automatically)","material":"NEXT WEEK'S MEETINGS - times as written in each invite (west-coast customers invite in PT, others in ET)\n\nMon Nov 16 - 9:00am PT - Juniper Dental - training refresher\nMon Nov 16 - 2:00pm ET - Kestrel Labs - QBR prep\nTue Nov 17 - 11:30am PT - Marlow Co - renewal kickoff\nTue Nov 17 - 10:00am ET - Tern Bikes - monthly check-in\nThu Nov 19 - 8:00am PT - Juniper Dental - exec sponsor call\nThu Nov 19 - 4:00pm ET - Orion Mills - escalation review\nWed Nov 18 - nothing booked\n\nUpdate on Nov 12: Orion Mills asked to move the escalation review to 3:30pm ET.\nThe Tern Bikes check-in is 30 minutes. All other meetings are 45 minutes.","rules":[{"type":"plainText"},{"type":"maxWords","max":130}],"mistakes":[{"title":"Leaving PT times unconverted","why":"The AI copies each time as written.","fix":"Say: \"Convert PT to ET by adding 3 hours.\"","checks":["r1"]},{"title":"Using the old Orion time","why":"The AI misses the Nov 12 update.","fix":"Say: \"Use the latest time when one was changed.\"","checks":["r1"]},{"title":"Sorting by customer or invite order","why":"The AI keeps the input order or groups by customer.","fix":"Say: \"Calendar order by day, then ET time.\"","checks":["r2"]},{"title":"Changing the header","why":"The AI adds a Duration column or renames headers.","fix":"Say: \"Header row exactly: Day | Time (ET) | Customer | Purpose\".","checks":["r0"]},{"title":"Getting markdown back","why":"AI adds bold and headings by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"The AI runs long and cannot count its own words.","fix":"Cap each part (\"each line under 12 words\") and add \"under N words in total\".","checks":["maxWords"]}],"promptHints":[{"label":"Gives the exact header","patterns":["day \\|","header"]},{"label":"Converts the time zone","patterns":["add(ing)? 3","convert","pt to et"]},{"label":"Says latest time wins","patterns":["latest","updated"]},{"label":"Asks for calendar order","patterns":["calendar order","chronolog","sort"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]},{"label":"Sets a word cap","patterns":["\\d+\\s*words","under \\d+","word"]}],"hint":"Name the conversion rule, the exact header and the order. Sorting after converting is where AI slips.","mission":"Give Nia next week's meetings in Eastern time.","musts":["Add 3 hours to PT","Use latest changed time","Calendar order"],"rubricLabels":["The header row is exactly \"Day | Time (ET) | Customer | Purpose\" followed by six meeting rows and no other text","Pacific times are converted to ET: Juniper Mon 12:00pm, Marlow Tue 2:30pm, Juniper Thu 11:00am; Orion Mills uses the updated 3:30pm","Rows are in calendar order: Mon Juniper, Mon Kestrel, Tue Tern, Tue Marlow, Thu Juniper, Thu Orion Mills, with no Wednesday row"]}