{"id":"cs-quarter-priorities-risk-weighted-table","audience":"managers","category":"support-work","technique":"verification","track":"support","level":"intermediate","title":"Rank accounts by ARR times a risk multiplier","free":false,"task":"Rank the five accounts for next quarter's attention. Output a table with the header row exactly \"Rank | Account | Score\" and five rows. Score = ARR x risk multiplier (High 3, Medium 2, Low 1), written as a number like 120,000. Ties go to the higher ARR. After the table add a last line \"Top focus:\" followed by the rank 1 account. Plain text, under 55 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"ACCOUNTS FOR Q1 ATTENTION\nAlder Foods: ARR $40,000, risk High.\nBirch Labs: ARR $90,000, risk Low.\nCedar Co: ARR $60,000, risk Medium.\nDune Works: ARR $25,000, risk High.\nElm Partners: ARR $50,000, risk Medium.\n\nMultipliers: High = 3, Medium = 2, Low = 1. Score = ARR x multiplier. Higher score ranks first. Tie-break: higher ARR ranks first.\n\nDirector's comment: 'Birch is our biggest account, put it first.' (Birch has the highest ARR but the lowest risk.)\n\nCONTEXT: The CS director is choosing where CSMs spend extra hours in Q1. Risk levels come from the November health review: High means a red health score or a departed sponsor; Medium means yellow; Low means green. The ARR values are current contract values. The director wants one number per account so the ranking can be explained in the planning meeting without arguing about gut feel.","rules":[{"type":"plainText"},{"type":"maxWords","max":55}],"mistakes":[{"title":"Ranking by ARR","why":"The director's comment makes Birch first.","fix":"Say: \"Rank by score = ARR x multiplier, not ARR alone.\"","checks":["r2"]},{"title":"Missing the tie-break","why":"Cedar and Alder tie at 120,000.","fix":"Say: \"Ties: higher ARR first.\"","checks":["r2"]},{"title":"Wrong scores or table","why":"The AI miscalculates or adds columns.","fix":"Show the formula; exact header; table only.","checks":["r0","r1"]},{"title":"Getting markdown back","why":"AI adds bold and headings by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and usually runs long, so a vague \"keep it short\" lands well over the limit.","fix":"Cap each part instead of the total, for example \"each line under 15 words\".","checks":["maxWords"]}],"promptHints":[{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]},{"label":"Sets a length limit","patterns":["\\d+\\s*words","word (limit|count)","under \\d+"]},{"label":"States the formula","patterns":["x risk","multiplier","arr x"]},{"label":"Gives the tie-break","patterns":["tie","higher arr"]}],"hint":"Scores need the formula, the multipliers and a tie-break. State all three and the header.","rubricLabels":["The header row is exactly \"Rank | Account | Score\" with five data rows","The scores are Alder 120,000, Birch 90,000, Cedar 120,000, Dune 75,000, Elm 100,000","The ranking is Cedar, Alder, Elm, Birch, Dune, with Cedar ahead of Alder because of the higher ARR tie-break, and the last line is \"Top focus: Cedar\""]}