{"id":"cs-training-plan-minutes-table","audience":"customer-success","category":"support-work","technique":"verification","track":"support","level":"intermediate","title":"Total the training minutes by role in a table","free":false,"task":"Build the training plan table with the header row exactly \"Role | Sessions | Minutes each | Total minutes\" and three rows, then a last line \"Total: H hours M minutes\". Work out each row total and the grand total. Plain text, under 60 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"TRAINING PLAN, Brookfield Clinics (all times are group sessions run by our trainer)\nAdmins: 2 sessions, 90 minutes each.\nManagers: 3 sessions, 45 minutes each.\nFront-desk agents: 4 sessions, 30 minutes each.\n\nNotes: 1 hour = 60 minutes. Sessions are separate; do not multiply by the number of attendees (attendees share a session).\nTeam draft total: '7 hours' (rounded down). The sponsor wants exact numbers to book the trainer's calendar.\nThe optional Q&A hour on Dec 2 is not part of the plan.","rules":[{"type":"plainText"},{"type":"maxWords","max":60}],"mistakes":[{"title":"Rounding the total","why":"The team draft says 7 hours.","fix":"Say: \"Exact total: 435 minutes = 7 hours 15 minutes.\"","checks":["r2"]},{"title":"Multiplying by attendees","why":"The AI multiplies minutes by the number of people.","fix":"Say: \"Sessions are shared; do not multiply by attendees.\"","checks":["r1"]},{"title":"Wrong table","why":"The AI adds a notes column.","fix":"Give the exact header and the last line.","checks":["r0"]},{"title":"Getting markdown back","why":"AI adds bold and headings by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and usually runs long, so a vague \"keep it short\" lands well over the limit.","fix":"Cap each part instead of the total, for example \"each line under 15 words\".","checks":["maxWords"]}],"promptHints":[{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]},{"label":"Sets a length limit","patterns":["\\d+\\s*words","word (limit|count)","under \\d+"]},{"label":"Gives the header and total line","patterns":["role \\|","total:"]},{"label":"Asks for exact minutes","patterns":["minutes","exact"]}],"hint":"Planning tables need exact arithmetic and a fixed total line. State the header, the units and what to exclude.","rubricLabels":["The header row is exactly \"Role | Sessions | Minutes each | Total minutes\" with rows for Admins, Managers and Front-desk agents","The row totals are 180 for Admins, 135 for Managers and 120 for Front-desk agents","The last line is exactly \"Total: 7 hours 15 minutes\" (435 minutes), and the optional Q&A hour is not included"]}