{"id":"cx-feedback-top-asks-table-left-out","audience":"product-managers","category":"support-work","technique":"format","track":"support","level":"intermediate","title":"Count customer feedback into a top-three table with a left-out line","free":false,"task":"Count the ten snippets by theme. Output a table with the header \"Theme | Count | Example\" and the three themes with the highest counts, most first. The Example column is a short quote of at most 6 words taken from a snippet. Then a last line \"Left out: theme (count)\" for the theme not in the table. Plain text, under 70 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"CUSTOMER FEEDBACK SNIPPETS (this month)\n1. \"Please add dark mode, my eyes hurt at night.\"\n2. \"CSV import fails on files over 5MB.\"\n3. \"Dark mode when?\"\n4. \"App crashes when I open reports on Android.\"\n5. \"Would love a dark theme.\"\n6. \"Import from CSV keeps timing out.\"\n7. \"Custom invoice templates would be great.\"\n8. \"Android app freezes on the reports screen.\"\n9. \"Dark mode please!!\"\n10. \"CSV import: can't map columns.\"\n\nGROUPING NOTES\nDark theme and dark mode are the same request. CSV import problems of any kind count together. Android crashes and freezes on reports count together.","rules":[{"type":"plainText"},{"type":"maxWords","max":70}],"mistakes":[{"title":"Splitting themes","why":"The AI counts dark theme and dark mode separately.","fix":"Say: \"Count the same request together.\"","checks":["r0"]},{"title":"Long or invented quotes","why":"The AI paraphrases or quotes whole snippets.","fix":"Say: \"A real quote of at most 6 words.\"","checks":["r1"]},{"title":"No left-out line","why":"The AI shows only the table.","fix":"Say: \"End with Left out: theme (count).\"","checks":["r2"]},{"title":"Getting markdown back","why":"AI adds bold and headings by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and usually runs long, so a vague \"keep it short\" lands well over the limit.","fix":"Cap each part instead of the total, for example \"each line under 15 words\".","checks":["maxWords"]}],"promptHints":[{"label":"Gives the table header","patterns":["theme \\| count"]},{"label":"Limits quotes","patterns":["6 words","six words","short quote"]},{"label":"Asks for the left-out line","patterns":["left out"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]},{"label":"Sets a length limit","patterns":["\\d+\\s*words","word (limit|count)","under \\d+"]}],"hint":"Give the header, the quote limit and the last-line format, and say to count similar requests together.","rubricLabels":["The table header is \"Theme | Count | Example\" with three rows ordered Dark mode (4), CSV import (3), Android reports crash (2)","Each Example is a quote of at most 6 words that actually appears in the snippets","The last line is \"Left out: Custom invoice templates (1)\" (or equivalent naming invoice templates with count 1)"]}