{"id":"cx-redact-names-emails-phones-comments","audience":"analysts","category":"support-work","technique":"constraints","track":"support","level":"intermediate","title":"Redact personal data from survey comments, keep the rest","free":false,"task":"Rewrite the five comments as exactly 5 numbered lines. Replace every person's name with [NAME], every email address with [EMAIL] and every phone number with [PHONE]. Keep everything else exactly as written, including company and product names. Plain text, and end with the line \"Redaction pass: done\".","materialLabel":"Your material (attached to your prompt automatically)","material":"SURVEY COMMENTS (to be shared with the product team)\n1. \"Alex Doe at Brightlane fixed my invoice in one chat. Email me at alex.doe@mailbox.example if you want a quote.\"\n2. \"The Reports page keeps timing out for our team, ask Ms. Reyes in accounting, she can show you.\"\n3. \"Very helpful. Call me on 555-0147 if you need more detail about the sync bug.\"\n4. \"Support was fast but the Export tool lost half my columns. Priya tried twice to fix it.\"\n5. \"Nothing to add, thanks!\"\n\nNOTES\nBrightlane is the company's own name and the product names (Reports page, Export tool) are not personal data and must stay. Job titles stay, but the name that goes with a title is replaced.","rules":[{"type":"numberedItems","count":5},{"type":"plainText"}],"mistakes":[{"title":"Redacting company or product names","why":"The AI replaces Brightlane or Reports page.","fix":"Say: \"Keep company and product names.\"","checks":["r1","r2"]},{"title":"Rewording the comments","why":"The AI tidies the text.","fix":"Say: \"Keep everything else exactly as written.\"","checks":["r1","r2"]},{"title":"Missing the final line","why":"The AI ends after line 5.","fix":"Quote the last line.","checks":["r0"]},{"title":"Getting markdown back","why":"AI bolds the tags.","fix":"Say \"plain text\".","checks":["plainText"]},{"title":"Wrong number of items","why":"AI adds extra items or merges two into one.","fix":"Say \"exactly N numbered lines\" and show the format.","checks":["numberedItems"]}],"promptHints":[{"label":"Names the three tags","patterns":["\\[name\\]","\\[email\\]","\\[phone\\]"]},{"label":"Says keep the rest unchanged","patterns":["exactly as written","unchanged","keep everything else"]},{"label":"Quotes the final line","patterns":["redaction pass: done"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"hint":"Name the three tags, say what must stay unchanged and quote the final line.","rubricLabels":["There are exactly 5 numbered lines and the last line is \"Redaction pass: done\"","Line 1 reads: [NAME] at Brightlane fixed my invoice in one chat. Email me at [EMAIL] if you want a quote. Line 3 replaces 555-0147 with [PHONE]","Line 2 replaces only Reyes (Ms. [NAME]) keeping the rest, line 4 replaces Priya with [NAME] and keeps Export tool, and line 5 is unchanged"]}