{"id":"dat-hc-clinic-wait-times-outage","audience":"healthcare","category":"data","technique":"context","title":"Report clinic wait times without an outage day","free":false,"task":"The patient experience committee's goal is an average wait under 20 minutes. Wednesday at North was the check-in system outage, so leave that day out. Write exactly 2 numbered lines, one per site, each as (days added) ÷ count = X min, then MET or MISSED. Then one unnumbered sentence naming the site that missed the goal. Plain text, under 70 words.","materialLabel":"Wait time log (attached to your prompt automatically)","material":"AVERAGE WAIT, CHECK-IN TO ROOMING (minutes) - week of Nov 3\n\nSite | Mon | Tue | Wed | Thu | Fri\nNorth | 18 | 22 | 95 | 20 | 24\nSouth | 15 | 17 | 16 | 19 | 18\n\nFront desk notes:\n- North: two new front desk staff started Monday.\n- South: flu shot walk-ins were steady all week.\n- Parking lot repaving at North starts Dec 1.\n- Someone suggested a text-when-ready system. No budget yet.\n- The check-in system went down Wednesday morning at North and staff used paper forms until it came back.\n- Times are measured from check-in to the patient being roomed.\n- South added a second medical assistant on Tuesdays and Thursdays this month.\n- The committee meets the second Monday of each month.\n- Patient survey comments mention parking more than waiting.","rules":[{"type":"numberedItems","count":2},{"type":"plainText"},{"type":"maxWords","max":70}],"mistakes":[{"title":"Not mentioning the outage","why":"The table doesn't say what happened Wednesday, so the AI averages in 95 and North looks like 36 minutes.","fix":"Add: \"Leave out North's Wednesday: system outage.\"","checks":["r0"]},{"title":"Not giving the goal","why":"The AI can't say MET or MISSED without the target.","fix":"Add: \"The goal is under 20 minutes.\"","checks":["r1","r2"]},{"title":"Not asking to see the work","why":"A committee will ask which days were counted.","fix":"Add a line to copy: \"2. South: (15 + 17 + 16 + 19 + 18) ÷ 5 = 17 min, MET\"","checks":["numberedItems","r0"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part: \"each line under 16 words, the sentence under 12.\"","checks":["maxWords"]},{"title":"Forgetting where it goes","why":"AI loves markdown tables and bold, which show up as clutter in a committee email.","fix":"Add: \"Plain text, no bold, headings or tables.\"","checks":["plainText"]}],"promptHints":[{"label":"Mentions the outage","patterns":["outage","wednesday|wed","leave out|exclude|drop"]},{"label":"Gives the goal","patterns":["20 min","under 20","goal"]},{"label":"Asks to show the math","patterns":["show (the |your )?(math|work)","x \\$|\\bx\\b.{0,10}=","calculation","step"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)","under \\d+"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no (headings|tables)"]}],"hint":"One number is from a system outage, and only you know that. Tell the AI, give it the goal, and ask for the math.","rubricLabels":["North leaves out Wednesday: (18 + 22 + 20 + 24) ÷ 4 = 21 min, MISSED","South is (15 + 17 + 16 + 19 + 18) ÷ 5 = 17 min, MET","The sentence names North as the site that missed the goal, after the two lines, with no intro"]}