{"id":"dat-pm-feature-mentions-per-user","audience":"product-managers","category":"data","technique":"context","title":"Normalize feature request counts by active users","free":false,"task":"Your lead says calendar sync requests are \"up 12.5%.\" Active users grew from 8,000 to 10,000, so compare requests per 1,000 active users instead. Write exactly 3 numbered lines: 1) last month's rate, 2) this month's rate, each as requests ÷ (users ÷ 1,000) = X per 1,000, 3) the change, up or down. Plain text, under 50 words.","materialLabel":"Request tracker export (attached to your prompt automatically)","material":"FEATURE REQUEST TRACKER - \"Calendar sync\"\n\nMonth | Tickets mentioning calendar sync | Active users\nSeptember | 40 | 8,000\nOctober | 45 | 10,000\n\nNotes:\n- October growth came mostly from the student plan launch.\n- Lead's summary in Slack: \"Calendar sync requests up 12.5% month over month!\"\n- Top three other requests: dark mode, bulk export, offline mode.\n- Tagging is done by support agents; about 5% of tags are missed each month (same both months).\n- Roadmap review is Nov 18.\n- Students mostly use the mobile app.\n- \"Active users\" means at least one session in the month.\n- Support agents tag tickets by feature as they close them.\n- The student plan launched Oct 1 with a free tier.\n- Calendar sync has been on the backlog since spring.\n- Lead wants to bump it up the roadmap based on this trend.","rules":[{"type":"numberedItems","count":3},{"type":"plainText"},{"type":"maxWords","max":50}],"mistakes":[{"title":"Not normalizing","why":"The AI compares raw counts and agrees requests went up.","fix":"Add: \"Compare per 1,000 active users.\"","checks":["r0","r1","r2"]},{"title":"Not asking to see the work","why":"The lead will push back on a bare number.","fix":"Add a line to copy: \"1. Sep: 40 ÷ 8 = 5 per 1,000\"","checks":["numberedItems","r0"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each line: \"each line under 10 words.\"","checks":["maxWords"]},{"title":"Forgetting where it goes","why":"AI loves markdown tables and bold, which show up as clutter in a reply in Slack.","fix":"Add: \"Plain text, no bold, headings or tables.\"","checks":["plainText"]}],"promptHints":[{"label":"Normalizes by users","patterns":["per 1,?000","active users","normaliz"]},{"label":"Asks to show the math","patterns":["show (the |your )?(math|work)","x \\$|\\bx\\b.{0,10}=","calculation","step"]},{"label":"Asks for the change","patterns":["change","up or down","difference"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)","under \\d+"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no (headings|tables)"]}],"hint":"Raw counts rise when the user base grows. Tell the AI to compare per 1,000 users.","rubricLabels":["September is 40 ÷ 8 = 5 per 1,000 users","October is 45 ÷ 10 = 4.5 per 1,000 users","The change is down 0.5 per 1,000 (not up 12.5%), with nothing before the first numbered line"]}