{"id":"dat-sales-dialer-glitch-averages","audience":"sales","category":"data","technique":"context","title":"Average daily call activity after fixing a dialer glitch","free":false,"task":"Your target is 40 calls a day per rep. The auto-dialer logged Priya's Tuesday voicemail drops as calls; her real Tuesday count is 40. Write exactly 3 numbered lines, one per rep, each as Rep: (5 days added) ÷ 5 = average, then OK or BELOW, then one unnumbered last line: Coach: [reps below]. Plain text, under 70 words.","materialLabel":"Dialer activity export (attached to your prompt automatically)","material":"CALL ACTIVITY - week of Nov 3 (from the dialer)\n\nRep | Mon | Tue | Wed | Thu | Fri\nKen Ross | 30 | 35 | 32 | 38 | 35\nLia Chen | 42 | 41 | 39 | 44 | 44\nPriya Nair | 45 | 140 | 50 | 42 | 43\n\nNotes:\n- IT confirmed the voicemail-drop bug on Tuesday; fixed Wednesday.\n- Ken spent Thursday afternoon at a customer site visit.\n- Lia booked the most meetings (6).\n- Leaderboard in the sales channel shows Priya at 64/day; it hasn't been corrected.\n- Target is calls, not meetings, for this check.\n- Q4 contest ends Dec 19.\n- Shared with the team in the usual folder.","rules":[{"type":"numberedItems","count":3},{"type":"plainText"},{"type":"maxWords","max":70}],"mistakes":[{"title":"Not mentioning the glitch","why":"The AI uses 140 and repeats the leaderboard's 64.","fix":"Add: \"Priya's real Tuesday is 40.\"","checks":["r0"]},{"title":"Not giving the target","why":"The AI can't say who's below.","fix":"Add: \"Target: 40 calls a day.\"","checks":["r1","r2"]},{"title":"Not asking to see the work","why":"Reps will want to check their numbers.","fix":"Add a line to copy: \"1. Ken Ross: (30 + 35 + 32 + 38 + 35) ÷ 5 = 34 BELOW\"","checks":["numberedItems","r1"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each line: \"each line under 16 words.\"","checks":["maxWords"]},{"title":"Forgetting where it goes","why":"AI loves markdown tables and bold, which show up as clutter in a team channel.","fix":"Add: \"Plain text, no bold, headings or tables.\"","checks":["plainText"]}],"promptHints":[{"label":"Fixes the glitch","patterns":["priya","glitch|bug","\\b40\\b"]},{"label":"Gives the target","patterns":["40 calls|40 a day|target"]},{"label":"Asks to show the math","patterns":["show (the |your )?(math|work)","x \\$|\\bx\\b.{0,10}=","calculation","step"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)","under \\d+"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no (headings|tables)"]}],"hint":"One number is a dialer bug, and the target isn't in the export. Tell the AI both and ask for each average.","rubricLabels":["Priya's average uses 40 for Tuesday: (45 + 40 + 50 + 42 + 43) ÷ 5 = 44, OK","Ken is 170 ÷ 5 = 34 BELOW and Lia is 210 ÷ 5 = 42 OK","The last line names only Ken, with nothing before the first numbered line"]}