{"id":"exec-board-feedback-acknowledgement-email","audience":"executives","category":"leadership-work","track":"leadership","level":"beginner","technique":"tone","title":"Acknowledge a director's critical feedback without defensiveness","free":false,"task":"Write a reply to the director, Ms. Okafor, in plain text, under 90 words. First line exactly: Subject: Re: Your feedback on the Q3 pack. Thank her, restate her main point in one sentence in your own words, make two commitments with dates, and do not defend or explain the original choice. End with the line: Best, Priya Raman.","materialLabel":"Her email and your plan (attached to your prompt automatically)","material":"Email from Ms. Okafor (director), Nov 9:\n\n\"The Q3 pack was 60 pages and I could not find the cash position until page 41. I also noticed the churn chart used a different definition than last quarter and nobody told us. I would like a summary on page one, and consistent definitions.\"\n\nYour plan\n- Put a one-page summary with cash, churn and ARR at the front of the Q4 pack.\n- Send her the churn definition used in each of the last 4 quarters by Nov 14.\n- Deliver the Q4 pack with the new front page on Dec 5.\n- Why the Q3 pack was long: Finance added extra appendices at the last minute. (Do not explain this.)\n- The CFO thinks she is overreacting. (Do not include.)","rules":[{"type":"maxWords","max":90},{"type":"plainText"}],"mistakes":[{"title":"Explaining why","why":"The AI explains the appendices.","fix":"Say: \"Do not defend or explain the original choice.\"","checks":["r2"]},{"title":"Vague commitments","why":"The AI promises to improve.","fix":"Say: \"Two commitments with dates.\"","checks":["r2"]},{"title":"No restatement","why":"The AI skips her point.","fix":"Say: \"Restate her main point in one sentence in your own words.\"","checks":["r1"]},{"title":"Missing exact lines","why":"The AI writes its own subject and sign-off.","fix":"Say: \"First and last lines exactly as given.\"","checks":["r0"]},{"title":"Markdown","why":"The AI bolds dates.","fix":"Say: \"Plain text.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 15 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Exact subject and sign-off","patterns":["subject: re: your feedback","best, priya raman"]},{"label":"Thank and restate","patterns":["thank","restate"]},{"label":"Two dated commitments","patterns":["two commitments","dates"]},{"label":"No defending","patterns":["do not defend","explain"]},{"label":"Caps words","patterns":["under 70 words"]}],"hint":"Give the exact first and last lines and say what the body must and must not do.","rubricLabels":["The first line is exactly \"Subject: Re: Your feedback on the Q3 pack\" and the last line is exactly \"Best, Priya Raman.\"","Thanks her and restates her point (the key numbers were hard to find and the churn definition changed) in one sentence in different words","Makes two dated commitments (churn definitions by Nov 14 and the Q4 pack with a one-page summary on Dec 5) and does not explain the appendices or mention the CFO's opinion"]}