{"id":"exec-delay-news-three-audiences-limits","audience":"communications","category":"leadership-work","track":"leadership","level":"advanced","technique":"audience","title":"Announce a delay to three audiences with different limits","free":false,"task":"Write one line for each audience, in plain text, starting Customers:, Staff: and Investors:, each under 32 words. Customers: the new date and the credit, with no revenue figures. Staff: the cause and what changes for them, with no credit amount and no revenue figures. Investors: the revenue timing using only the approved range, with no customer credit. Use the latest date. Last line exactly: Comms and Legal review before release.","materialLabel":"Approved facts (attached to your prompt automatically)","material":"Product delay - facts cleared for release (Nov 10)\n\n- The Orion release moves from December 1 to January 19 (was first pushed to January 12; the January 19 date is final).\n- Cause: a security issue found in testing that must be fixed before release.\n- Customers on annual contracts get a credit of 5 percent of their contract value on the next invoice.\n- For staff: the support team will run extra training on December 8, and the engineering team's holiday on-call rota is unchanged.\n- For investors: between $0.8 million and $1.2 million of revenue moves from this quarter to next quarter. No other financial impact is expected.\n\nNot cleared: any statement about layoffs, customer names, and the cost of the fix.","rules":[{"type":"maxWords","max":110},{"type":"plainText"}],"mistakes":[{"title":"Leaking cross-audience details","why":"The AI puts the revenue range in the customer line.","fix":"Say: \"Customers: no revenue figures. Staff: no credit amount or revenue figures. Investors: no credit.\"","checks":["r1","r2"]},{"title":"Using an old date","why":"The AI uses January 12.","fix":"Say: \"Use the latest date: January 19.\"","checks":["r1"]},{"title":"Adding uncleared items","why":"The AI mentions layoffs or the cost of the fix.","fix":"Say: \"Use only the cleared facts.\"","checks":["r2"]},{"title":"Wrong structure","why":"The AI writes one announcement.","fix":"Say: \"Three lines: Customers:, Staff:, Investors:, then the exact last line.\"","checks":["r0"]},{"title":"Markdown","why":"The AI bolds labels.","fix":"Say: \"Plain text.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 15 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Three labels","patterns":["customers:","staff:","investors:"]},{"label":"Per-audience limits","patterns":["no revenue","no credit","approved range"]},{"label":"Latest date","patterns":["latest","january 19"]},{"label":"Under 32 words","patterns":["under 32 words"]},{"label":"Closing line","patterns":["comms and legal review"]}],"hint":"Name the three lines, state each audience's limits, say to use the latest date, and give the closing line.","rubricLabels":["Has three lines starting Customers:, Staff: and Investors: in that order, each under 32 words, and ends with the exact line \"Comms and Legal review before release.\"","Customers gives the January 19 date (not December 1 or January 12) and the 5 percent credit with no revenue figures; Staff gives the security issue cause and the December 8 training with no credit amount or revenue figures","Investors gives the range of $0.8 million to $1.2 million moving to next quarter with no customer credit, and nothing mentions layoffs, customer names or the cost of the fix"]}