{"id":"exec-operating-review-three-flags-from-table","audience":"executives","category":"leadership-work","track":"leadership","level":"beginner","technique":"verification","title":"Spot the three biggest misses in a monthly operating table","free":false,"task":"From the table, name the three metrics that missed plan by the largest percentage, worst first. Write exactly 3 numbered lines like: 1. Metric - actual vs plan - miss % . Compute the miss % as (plan minus actual) / plan, rounded to a whole number. Use the revised actuals. Then a last line starting \"Not a miss:\" listing the metrics that beat plan.","materialLabel":"Monthly operating table (attached to your prompt automatically)","material":"November operating results\n\nMetric | Plan | Actual\nNew customers | 120 | 96\nRevenue ($000) | 840 | 799\nSupport tickets (lower is better) | 1,500 | 1,380\nGross margin % | 62 | 58\nChurned customers (lower is better) | 40 | 44\nTrial-to-paid conversion % | 25 | 21\nNet promoter score | 45 | 47\n\nRevisions: new customers actual was revised from 96 to 102 after a late batch posted.\nReminder: for lower-is-better metrics, a miss means actual is higher than plan, and miss % = (actual - plan) / plan.","rules":[{"type":"numberedItems","count":3},{"type":"maxWords","max":90}],"mistakes":[{"title":"Using the old actual","why":"The AI uses 96 new customers.","fix":"Say: \"Use the revised actual of 102.\"","checks":["r1"]},{"title":"Direction confusion","why":"The AI treats churn going up as good.","fix":"Say: \"For lower-is-better metrics a miss means higher than plan.\"","checks":["r1"]},{"title":"Missing the last line","why":"The AI ends after the third item.","fix":"Say: \"Add a last line: Not a miss: the metrics that beat plan.\"","checks":["r2"]},{"title":"Wrong format","why":"The AI writes a table.","fix":"Say: \"Format: 1. Metric - actual vs plan - miss %.\"","checks":["r0","numberedItems"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each line: \"each line under 18 words.\"","checks":["maxWords"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 12 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Format","patterns":["1\\.\\s*metric","actual vs plan"]},{"label":"Formula","patterns":["plan minus actual","miss %"]},{"label":"Revised","patterns":["revised","102"]},{"label":"Not a miss","patterns":["not a miss"]},{"label":"Three lines","patterns":["3 (numbered )?lines","three"]}],"hint":"Give the line format, the miss formula for both directions, and the revised number.","rubricLabels":["Exactly three numbered lines in the form Metric - actual vs plan - miss %","The lines are in this order: trial-to-paid conversion 16%, new customers 15% (using the revised 102), churned customers 10%","The last line starts with \"Not a miss:\" and lists support tickets and net promoter score"]}