{"id":"exec-travel-change-options-reply-ea","audience":"executive-assistants","category":"leadership-work","track":"leadership","level":"intermediate","technique":"constraints","title":"Offer two rebooking options after a cancellation, held for approval","free":false,"task":"Your executive's flight was cancelled. Draft a message to her with two rebooking options and a recommendation, flagged for her approval. Plain text, under 120 words. Line 1: Needs your approval before I rebook. Then Option 1 and Option 2 on their own lines with departure, arrival and whether she makes the 9:00 am meeting. Then Recommend: and one option. Use only the notes and fares as quoted today.","materialLabel":"Notes (attached to your prompt automatically)","material":"Executive: Dr. Sonia Reyes. Original: Tue 6:40 pm SFO to Chicago (cancelled). Meeting in Chicago Wed 9:00 am at the University Club (20 min from O'Hare; allow 90 minutes buffer before the meeting for arrival, hotel drop is not needed).\n\nOptions found today\n1. Tue 9:15 pm SFO to ORD, arrives Wed 3:05 am (red-eye connection, 1 stop). Fare change +$0. Hotel: not needed, but she'd be tired.\n2. Wed 5:50 am SFO to ORD, arrives Wed 11:45 am. Misses the 9:00 am meeting. Fare change +$120.\n3. Tue 8:30 pm SFO to ORD nonstop, arrives Wed 2:20 am. Fare change +$210. (Found later; this replaces option 1 because option 1 sold out at 4:05 pm.)\n\nSonia's preferences: she must make the 9:00 am meeting; she prefers a nonstop.\nUpdate 4:05 pm: option 1 is sold out.","rules":[{"type":"maxWords","max":120},{"type":"plainText"}],"mistakes":[{"title":"Listing the sold-out flight","why":"The AI offers option 1.","fix":"Say: \"Option 1 sold out at 4:05 pm; leave it out.\"","checks":["r0"]},{"title":"Not checking the meeting","why":"The AI doesn't say who makes the meeting.","fix":"Say: \"State whether each option makes the 9:00 am meeting.\"","checks":["r1"]},{"title":"No recommendation","why":"The AI lists options only.","fix":"Say: \"End with Recommend: and one option.\"","checks":["r2"]},{"title":"Booking without approval","why":"The AI says it rebooked.","fix":"Say: \"Start: Needs your approval before I rebook.\"","checks":["r0"]},{"title":"Markdown","why":"The AI uses a table.","fix":"Say: \"Plain text.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each option: \"each option under 25 words.\"","checks":["maxWords"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 12 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"First line","patterns":["needs your approval","exactly"]},{"label":"Two options","patterns":["option 1","option 2"]},{"label":"Meeting check","patterns":["9:00 am","makes the meeting"]},{"label":"Recommend","patterns":["recommend:"]},{"label":"Sold out","patterns":["sold out","update"]}],"hint":"Give the first line, the two live options, a meeting check for each, and a Recommend line.","rubricLabels":["Line 1 is exactly \"Needs your approval before I rebook\" and the message lists exactly two options, the Tuesday 8:30 pm nonstop (arrives Wed 2:20 am, +$210) and the Wednesday 5:50 am flight (arrives 11:45 am, +$120)","The options say whether she makes the 9:00 am meeting: the nonstop does and the Wednesday flight does not","The last line starts with \"Recommend:\" and picks the Tuesday 8:30 pm nonstop, and the sold-out option 1 is not listed"]}