{"id":"free-extra-revisions","audience":"freelancers","category":"customer-replies","technique":"grounding","title":"Reply to a client asking for an extra revision round","free":false,"task":"Your client Tasha wants a third round of revisions on her album design, but her contract includes only 2. Reply by text in at most 3 sentences, plain text. Open with a direct yes and the price from your contract (she quoted an outdated price from your website), say how long a round takes, and end with a question asking her to confirm before you start. No free work, no discount, no rush promise. Write a prompt that gets you exactly that.","materialLabel":"Your contract, revision log, and Tasha's message (attached to your prompt automatically)","material":"CONTRACT EXCERPT (signed with Tasha Reed, Sept 2026):\nWedding album design, 40 pages. Includes 2 rounds of revisions. Additional revision rounds: $120 each, paid before work starts. Turnaround for each round: 5 business days.\n\nREVISION LOG:\nRound 1 sent Oct 8 (new cover photo, pages 4-9 reordered).\nRound 2 sent Oct 22 (font swap, removed 6 photos).\n\nTASHA'S TEXT (today, Tuesday):\n\"Hiii! Okay I know we've done two rounds but my mom saw it and wants the reception photos in a different order and the grandparents photo bigger on page 12. Can you do another round? Your website says extra rounds are $75 so that's fine! Also could it be ready by Saturday?? It's a gift for my parents' anniversary on the 20th.\"\n\nMY NOTES:\n- The pricing page on my website is from 2024. I'm updating it this week. The contract price stands.\n- Saturday is only 3 business days away. 5 business days is the earliest. Don't promise a rush.\n- I love working with her, keep it warm.\n- She pays by Venmo.","rules":[{"type":"maxSentences","max":3},{"type":"plainText"}],"mistakes":[{"title":"Letting the client set the price","why":"The AI is eager to please, so it goes along with the $75 Tasha quoted or throws the round in for free.","fix":"Add: \"The price is $120 per my contract. The $75 on my website is outdated. No discount.\"","checks":["r1"]},{"title":"Burying the answer","why":"AI opens with \"Thank you so much for your message! I'm so glad...\" and the yes and price come last.","fix":"Add: \"First sentence: yes, and the price.\"","checks":["r0"]},{"title":"Promising Saturday","why":"The AI wants to say yes to everything, including a deadline your contract can't meet.","fix":"Add: \"Say a round takes 5 business days, so not by Saturday. End with a question asking her to confirm before I start.\"","checks":["r2"]},{"title":"Writing an email for a text","why":"AI writes a long, formatted reply with a subject line and sign-off paragraph.","fix":"Be exact: \"A text message, at most 3 sentences, plain text.\"","checks":["maxSentences","plainText"]}],"promptHints":[{"label":"Uses the contract price","patterns":["\\$?120","contract (price|rate)","outdated","website"]},{"label":"Puts the answer first","patterns":["first sentence","open with","start with","lead with"]},{"label":"Handles the deadline","patterns":["5 business days","five business days","saturday","rush"]},{"label":"Limits the length","patterns":["\\b([1-4]|two|three|four)\\b.{0,10}sentences?","text message"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"hint":"The AI will take the client's word over your contract unless you tell it which source wins. Say what goes first, the real price and timing, and how short to keep it.","rubricLabels":["The first sentence (a greeting like 'Hi Tasha,' before it is fine) says yes to the extra round and gives the $120 contract price, with no thank-you or pleasantry before it","Does not agree to the $75 website price, a free round, or any discount. If it mentions the website price, it says that price is outdated","Says a round takes 5 business days (so it can't be ready by Saturday), and the last sentence is a question asking Tasha to confirm before work starts"]}