{"id":"hr-behavioral-question-set","audience":"hr","category":"planning","track":"productivity","technique":"format","title":"Build a behavioral interview question set by competency","free":false,"task":"You're building a structured interview for a customer service team lead. You need exactly 4 numbered questions, one per competency in the order listed, each written as 'Competency: Tell me about a time...', plain text, under 100 words. Leave out the hiring manager's off-limits personal questions, and don't add follow-up probes or scoring notes.","materialLabel":"Interview planning notes (attached to your prompt automatically)","material":"Structured interview - Customer Service Team Lead (Brightline Utilities)\nPanel: Hana (HR), Theo (hiring manager). 45 minutes.\n\nCompetencies (from the job analysis, in this order):\n1. De-escalation - calming upset customers.\n2. Coaching - helping agents improve.\n3. Prioritization - handling competing urgent requests.\n4. Data use - using metrics to make decisions.\n\nTheo's suggested questions:\n- \"How old are your kids? This job has some evening shifts.\" (HR note: NOT allowed, never ask about family. Instead, state the shift schedule and ask if they can work it.)\n- \"Where are you from originally? Love the accent.\" (HR note: NOT allowed.)\n- \"What's your biggest weakness?\" (HR note: not tied to a competency, skip.)\n\nHR guidance:\n- Every question is behavioral: about a real past situation.\n- Same questions for every candidate, same order.\n- Probes and scoring guide go in a separate doc, not in this list.\n- If unsure whether a question is OK, check with HR/legal before the interview.","rules":[{"type":"numberedItems","count":4},{"type":"maxWords","max":100},{"type":"plainText"}],"mistakes":[{"title":"Asking for 'interview questions'","why":"The AI writes 10-15 questions in bold sections with probes and red flags.","fix":"Be exact: \"Exactly 4 numbered questions, one per competency. Plain text, no probes.\"","checks":["numberedItems","plainText","r2"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each question instead: \"each question under 20 words.\"","checks":["maxWords"]},{"title":"Not tying to competencies","why":"The AI writes general questions that don't map to what you score.","fix":"Show it: \"1. De-escalation: Tell me about a time you calmed an upset customer.\"","checks":["r0"]},{"title":"Hypotheticals","why":"AI mixes in 'What would you do if...', which tests imagination, not experience.","fix":"Add: \"Behavioral only: real past situations, no hypotheticals.\"","checks":["r1"]}],"promptHints":[{"label":"Maps to competencies","patterns":["competenc","de.?escalation","one per"]},{"label":"Asks for behavioral questions","patterns":["tell me about a time","behavio(u)?ral","past situation","no hypothetical"]},{"label":"Keeps off-limits questions out","patterns":["theo","kids","family","not allowed","off.limits"]},{"label":"Sets the number of questions","patterns":["\\b(4|four)\\b.{0,15}question"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"hint":"Structured interviews compare candidates fairly only if every question maps to a competency. Show the AI the line shape and tell it what to leave out.","rubricLabels":["The 4 questions are labeled De-escalation, Coaching, Prioritization and Data use, in that order, each starting 'Tell me about a time' (or very close)","Each question asks about a real past situation that fits its competency, with no hypothetical 'what would you do' questions","Includes none of Theo's questions (kids, family, where they're from, accent, biggest weakness), no follow-up probes, scoring notes or intro"]}