{"id":"hr-eap-launch-steps","audience":"hr","category":"explaining","track":"writing","technique":"constraints","title":"Announce the employee assistance program in three steps","free":false,"task":"You're announcing the new employee assistance program to all staff. Write one opening sentence saying it's free and confidential, then exactly 3 numbered steps to access it with the current contact details, plain text, under 75 words. Describe what the program offers only as the vendor states it, and give no advice about anyone's personal situation.","materialLabel":"Program details (attached to your prompt automatically)","material":"Employee Assistance Program (EAP) - launches Oct 1, Brightline Utilities\n\nProvider: Harborview Assist (third party). Confidential: Brightline never sees who uses it.\n\nCovers employees and anyone in their household.\nWhat it offers (provider's wording): up to 6 free short-term counseling sessions per issue per year; referrals for legal and financial questions; 24/7 phone support.\n\nHow to access:\n1. Call 1-800-555-0110 (24/7).\n   UPDATE Sept 25: new number 1-800-555-0188. Old number won't work after Oct 1.\n2. Or go to harborview.example/brightline, company code BRIGHT26.\n3. Choose phone, video or in-person sessions.\n\nHR note: don't describe it as therapy for any specific condition, and don't suggest who \"should\" use it. If people have questions about their situation, they ask Harborview directly.\n\nAudience: all staff email + break room poster.","rules":[{"type":"numberedItems","count":3},{"type":"maxWords","max":75},{"type":"plainText"}],"mistakes":[{"title":"Asking for 'an announcement'","why":"The AI writes a warm, long email with headings and wellness tips.","fix":"Be exact: \"One opening sentence, then exactly 3 numbered steps. Plain text.\"","checks":["numberedItems","plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead: \"each line under 16 words.\"","checks":["maxWords"]},{"title":"Using the old number","why":"The old number appears first, with the update below it.","fix":"Add: \"Use the new number, 1-800-555-0188.\"","checks":["r0","r1"]},{"title":"Giving advice","why":"AI tries to be supportive and suggests the program for stress or specific conditions.","fix":"Add: \"Describe it only in the provider's words. No advice, no conditions.\"","checks":["r2"]}],"promptHints":[{"label":"Uses the new number","patterns":["0188","new number","update"]},{"label":"Says free and confidential","patterns":["free","confidential"]},{"label":"Sets the number of steps","patterns":["\\b(3|three)\\b.{0,15}step"]},{"label":"Avoids advice","patterns":["no advice","don'?t (suggest|advise)","provider'?s (words|wording)","condition"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)"]}],"hint":"Wellness announcements must be accurate and must not tell anyone what they need. Tell the AI the current contact details, the step shape, and to stick to the provider's words.","rubricLabels":["The opening sentence says the program (Harborview Assist) is free and confidential, and the steps use the new number 1-800-555-0188 (never 0110)","The 3 steps are call 1-800-555-0188 (24/7), or go to harborview.example/brightline with code BRIGHT26, then choose phone, video or in-person sessions","Describes offerings only as the provider states them (up to 6 free sessions per issue per year, referrals, 24/7 support) if at all, names no conditions, and doesn't suggest who should use it"]}