{"id":"hr-life-event-benefits-faq-dates","audience":"hr","category":"people-work","track":"people","level":"intermediate","technique":"grounding","title":"Answer life-event benefits questions with the right deadline","free":false,"task":"Answer the three employee questions in the material as a Q&A in plain text: \"Q: ...\" then \"A: ...\". Each answer under 30 words. Calculate the deadline date from the rule and the event date, and show it as Mon Day. If the notes do not answer, the answer is exactly: Ask the Benefits team. Do not give legal conclusions or say whether a change will be approved.","materialLabel":"Questions and benefits rules (attached to your prompt automatically)","material":"Questions from Zainab Ali (Nov 9):\n(1) I got married on Oct 24. By what date can I add my spouse to my medical plan?\n(2) Does the dental plan have a waiting period for orthodontics?\n(3) Can I change my 401(k) contribution anytime?\n\nBenefits rules\n- Qualifying life event (marriage, birth, adoption, loss of other coverage): add a dependent within 30 calendar days after the event, with documents (marriage certificate). Coverage starts on the first of the month after the request is approved.\n- 401(k) contribution changes: allowed any time through the payroll portal; effective the next full pay period.\n- Dental plan: covers cleanings and fillings; the plan summary does not mention orthodontics.\n\nThe old rule gave 60 days; it was changed in January. October has 31 days.","rules":[{"type":"maxWords","max":130},{"type":"plainText"}],"mistakes":[{"title":"Old 60 days","why":"The AI says Dec 23.","fix":"Say: \"Use the 30-day rule and count from Oct 24. October has 31 days.\"","checks":["r1"]},{"title":"Guessing orthodontics","why":"The AI says it probably is not covered.","fix":"Say: \"If the notes do not answer, reply exactly: Ask the Benefits team.\"","checks":["r2"]},{"title":"Format","why":"The AI writes paragraphs.","fix":"Say: \"Three Q:/A: pairs in order.\"","checks":["r0"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 15 words.\"","checks":["maxWords"]},{"title":"Markdown","why":"The AI bolds words or adds headings.","fix":"Say: \"Plain text, no bold, no headings.\"","checks":["plainText"]}],"promptHints":[{"label":"Q and A","patterns":["q:","a:"]},{"label":"Calculated date","patterns":["calculate","deadline","mon day"]},{"label":"Fallback","patterns":["ask the benefits team"]},{"label":"No approval claims","patterns":["approved","legal"]},{"label":"Length","patterns":["under 30 words"]}],"hint":"Ask for Q/A pairs, the calculated deadline and an exact fallback line.","mission":"Tell employees their benefits deadline after a life event.","musts":["Calculate deadline from event date","Else Ask the Benefits team","No approval promises"],"rubricLabels":["Has exactly three Q and A pairs in the order of the questions, starting with \"Q:\" and \"A:\"","The marriage answer gives the deadline Nov 23 (30 calendar days after Oct 24, not the old 60 days) with documents needed","The orthodontics answer is exactly \"Ask the Benefits team.\", the 401(k) answer says any time via the payroll portal effective next full pay period, and nothing promises approval or gives legal conclusions"]}