{"id":"hr-near-miss-incident-neutral-memo","audience":"hr","category":"people-work","track":"people","level":"intermediate","technique":"tone","title":"Write a neutral memo about a safety near miss","free":false,"task":"Write a memo of the near miss in plain text with exactly these headings on their own lines: What happened, Facts confirmed, Not yet known, Next steps. Under 150 words. Use neutral, factual wording: no blame, no names of the employees involved (use \"an employee\"), no words like careless or negligent, and no conclusions about cause. Next steps are only those the notes list. HR and Safety review before it is filed.","materialLabel":"Supervisor report (attached to your prompt automatically)","material":"Report by Shift Supervisor Dan Weiss, Nov 5, 7:10 pm. At about 4:30 pm on Nov 5 in Aisle 7 of the warehouse, a pallet of boxed tiles slid from the top rack and landed about 1 meter from Ahmed Farouk, who was picking orders. No one was hurt. Ahmed moved away quickly. The pallet was not strapped, per Dan's check afterward. The pallet was stored there by the day shift on Nov 4; Dan says it was probably Kyle who put it away and \"he's always rushing.\"\n\nThe rack inspection from Oct 14 found no issues. Safety Officer Imelda Perez was informed at 5 pm. Aisle 7 was closed with tape at 4:40 pm. Next steps listed: Safety to inspect the rack on Nov 6; supervisors to re-check strapping on all top-rack pallets by Nov 7; Imelda to hold a short toolbox talk next week.\nNot known yet: whether the rack was damaged and how many pallets are unstrapped.","rules":[{"type":"maxWords","max":190},{"type":"plainText"}],"mistakes":[{"title":"Naming Kyle","why":"The AI repeats who put the pallet away.","fix":"Say: \"No names; use 'an employee'. Leave out the supervisor's guess.\"","checks":["r2"]},{"title":"Stating a cause","why":"The AI says rushing caused it.","fix":"Say: \"No conclusions about cause.\"","checks":["r2"]},{"title":"Headings","why":"The AI adds Root cause or Recommendations.","fix":"Say: \"Exactly these four headings.\"","checks":["r0"]},{"title":"Adding steps","why":"The AI adds retraining and discipline.","fix":"Say: \"Next steps are only those in the notes.\"","checks":["r2","r1"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 15 words.\"","checks":["maxWords"]},{"title":"Markdown","why":"The AI bolds words or adds headings.","fix":"Say: \"Plain text, no bold, no headings.\"","checks":["plainText"]}],"promptHints":[{"label":"Four headings","patterns":["what happened","facts confirmed","not yet known","next steps"]},{"label":"No names","patterns":["no names","an employee"]},{"label":"Neutral","patterns":["neutral","no blame"]},{"label":"Steps from notes","patterns":["only those","notes"]},{"label":"Word cap","patterns":["under \\d+ words"]}],"hint":"Give the four headings, ban names and blame, and limit the next steps to the notes.","mission":"Document the safety near miss with no blame.","musts":["Say an employee, no names","No cause conclusions","Next steps from notes"],"rubricLabels":["Has exactly the four headings What happened, Facts confirmed, Not yet known, Next steps in that order","Facts are accurate (about 4:30 pm Nov 5, Aisle 7, pallet landed about 1 meter from an employee, no injury, pallet not strapped, aisle closed at 4:40 pm) and Not yet known says whether the rack was damaged and how many pallets are unstrapped","Uses \"an employee\" and no names (not Ahmed, Kyle or Dan), does not blame anyone or call anyone careless, and lists only the three next steps in the notes"]}