{"id":"hr-reporting-channels-summary","audience":"hr","category":"explaining","track":"writing","technique":"grounding","title":"Explain how to report a workplace concern in plain words","free":false,"task":"Employees say they don't know how to raise a concern about workplace conduct. Write exactly 3 numbered ways to report, each one sentence under 20 words, plain text, with the current contact details from the policy, then one line saying retaliation is not allowed and to check with HR with questions. Use the updated hotline details and plain words, not policy language.","materialLabel":"Policy excerpt (attached to your prompt automatically)","material":"Cedar Freight - Respectful Workplace Policy, Section 5: Reporting (excerpt)\n\n5.1 Employees who experience or witness conduct inconsistent with this policy are encouraged to report such conduct promptly through any of the following channels:\n(a) the employee's direct supervisor or any member of management;\n(b) the Human Resources department, in person or via hr@cedarfreight.example;\n(c) the third-party Ethics Hotline at 1-800-555-0142, available 24 hours a day, which permits anonymous reporting.\n  UPDATE Jan 15: Hotline provider changed. New number 1-800-555-0199. Online reports at cedarfreight.ethicsline.example. Old number no longer works.\n\n5.2 Employees are not required to report to a supervisor who is involved in the conduct.\n\n5.3 The Company prohibits retaliation against any individual who makes a good-faith report or participates in an investigation.\n\n5.4 Investigations will be conducted as promptly and confidentially as practicable.\n\nHR note: this summary goes on posters in break rooms. Many staff read English as a second language. Don't explain legal terms or give advice on specific situations; tell people to talk to HR.","rules":[{"type":"numberedItems","count":3},{"type":"maxWords","max":90},{"type":"plainText"}],"mistakes":[{"title":"Asking to 'summarize the policy'","why":"The AI rewrites every section with bold headings and policy wording.","fix":"Be exact: \"Exactly 3 numbered ways to report, one sentence each. Plain text.\"","checks":["numberedItems","plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each line instead: \"each line under 18 words.\"","checks":["maxWords"]},{"title":"Copying the old number","why":"The old hotline appears in the main text, and the update sits below it.","fix":"Add: \"Use the Jan 15 hotline: 1-800-555-0199. Never the old number.\"","checks":["r1","r0"]},{"title":"Keeping legal wording","why":"AI copies phrases like 'good-faith report' because they look official.","fix":"Add: \"Simple words for people reading English as a second language.\"","checks":["r2"]}],"promptHints":[{"label":"Uses the updated hotline","patterns":["0199","update","new number","jan(uary)? 15"]},{"label":"Asks for simple words","patterns":["simple","plain (english|words)","second language","easy"]},{"label":"Sets the number of ways","patterns":["\\b(3|three)\\b.{0,15}(way|option|channel)"]},{"label":"Mentions retaliation and HR","patterns":["retaliat","check with hr","talk to hr"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)"]}],"hint":"A poster has to be right and readable at a glance. Tell the AI the shape, the current contact details, and who reads it.","rubricLabels":["The 3 ways are: a supervisor or any manager (and you can skip a supervisor who is involved), HR in person or at hr@cedarfreight.example, and the ethics hotline at 1-800-555-0199 or cedarfreight.ethicsline.example, which can be anonymous","Never shows the old number 1-800-555-0142","Uses plain everyday words (no 'inconsistent with this policy', 'good-faith', 'practicable', 'channels') and ends with a line that retaliation is not allowed and to check with HR, with no heading or intro"]}