{"id":"hr-travel-policy-three-lines","audience":"hr","category":"explaining","track":"writing","technique":"format","title":"Boil a travel policy down to three labeled lines","free":false,"task":"New managers keep asking about business travel rules. Write exactly 3 lines labeled Book:, Spend limits: and Submit:, each one sentence, plain text, under 70 words, using the policy as updated this year. Skip the rules that only apply to executives, and send exceptions to HR instead of explaining them.","materialLabel":"Travel policy excerpt (attached to your prompt automatically)","material":"Brightline Utilities - Business Travel Policy (excerpt)\n\nBooking: All flights and hotels must be booked through the company travel portal (TravelDesk) at least 14 days before departure when possible.\n\nMeals: per diem of $55/day.\n  UPDATE (Jan 1 this year): per diem raised to $65/day.\n\nHotels: up to $180/night; up to $240/night in high-cost cities (list in TravelDesk).\n\nExecutives (VP and above): may book business class on flights over 5 hours. (Doesn't apply to managers.)\n\nExpenses: submit receipts in the expense app within 30 days of returning. Late submissions need director approval.\n\nExceptions (e.g., booking outside TravelDesk, going over limits): require pre-approval; contact HR at travel@brightline.example. Don't explain case by case in summaries.\n\nAudience: first-time managers, reading on the intranet.","rules":[{"type":"maxWords","max":70},{"type":"plainText"}],"mistakes":[{"title":"Asking to 'summarize the policy'","why":"The AI rewrites every section with headings, including executive rules.","fix":"Show the shape: \"3 lines labeled Book:, Spend limits:, Submit:.\"","checks":["r0","plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each line instead: \"each line under 20 words.\"","checks":["maxWords"]},{"title":"Using the old per diem","why":"$55 appears first, with the update below it.","fix":"Add: \"Meals are $65/day (Jan 1 update).\"","checks":["r1"]},{"title":"Explaining exceptions","why":"The AI tries to cover edge cases instead of routing them.","fix":"Add: \"Skip executive rules. For exceptions, point to travel@brightline.example.\"","checks":["r2"]}],"promptHints":[{"label":"Shows the labels","patterns":["book:","spend limits","submit:"]},{"label":"Uses the update","patterns":["\\$?65","update","jan(uary)? 1"]},{"label":"Skips executive rules","patterns":["executive","business class","vp"]},{"label":"Routes exceptions","patterns":["exception","travel@","contact hr"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)"]}],"hint":"New managers need the rules that apply to them, current and short. Give the AI the three labels, the update, and where exceptions go.","rubricLabels":["Has exactly 3 lines labeled Book:, Spend limits: and Submit:, in that order","Book says use TravelDesk at least 14 days ahead when possible; Spend limits gives $65/day meals (not $55) and $180/night hotels ($240 in high-cost cities); Submit says receipts in the expense app within 30 days","Leaves out the executive business-class rule, and for exceptions only points to travel@brightline.example (saying they need pre-approval is fine; no case-by-case explanation)"]}