{"id":"ind-fin-card-policy-yes-no","audience":"finance","category":"explaining","technique":"grounding","title":"Answer a new hire's corporate card questions with yes or no first","free":false,"task":"A new hire sent you three questions about the corporate card. Answer as exactly 3 numbered lines, each starting with exactly \"Yes,\" or \"No,\" followed by the reason and any dollar limit, each under 20 words, plain text. Use the current policy, including the October change, and don't add rules that aren't in it. Write a prompt that gets you exactly that.","materialLabel":"Her questions and the card policy (attached to your prompt automatically)","material":"FROM: Nia Castellanos (started Monday, Marketing)\n\"Hi! Three quick card questions:\n1. My personal card was declined at lunch, can I put my own lunch on the company card and pay it back?\n2. Can I buy a second monitor for working from home?\n3. Can I use the card for the $49 design course my manager recommended?\"\n\nCORPORATE CARD POLICY - Fernhill Media (fictional)\n- Business expenses only. No personal purchases, even if repaid.\n- Home office equipment: up to $250 per year without approval. (Changed Oct 1: now up to $400 per year without approval.)\n- Training and courses: allowed up to $500 per course with manager approval in writing (email is fine).\n- Receipts must be uploaded within 5 days.\n- Cards are not for travel; use the travel portal.\n\nFinance notes:\n- Most new-hire questions are about home office stuff.\n- Card statements close on the 25th.","rules":[{"type":"numberedItems","count":3},{"type":"maxWords","max":70},{"type":"plainText"}],"mistakes":[{"title":"Not fixing the shape","why":"The AI writes a friendly email with a paragraph for each question.","fix":"Be exact: \"Exactly 3 numbered lines, one per question.\"","checks":["numberedItems","plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for \"under 70 words\" and it often lands well over.","fix":"Cap each part instead: \"each line under 18 words.\"","checks":["maxWords"]},{"title":"Hedging the answer","why":"The AI opens with \"Great questions!\" or \"It depends,\" so the answer isn't the first thing she sees.","fix":"Add: \"Start each line with exactly Yes, or No,.\"","checks":["r0"]},{"title":"Using the old limit","why":"The $250 figure appears first in the policy, and the AI may quote it.","fix":"Add: \"Use the Oct 1 limit of $400.\"","checks":["r1"]},{"title":"Inventing rules","why":"The AI adds plausible rules like \"get IT approval for monitors.\"","fix":"Add: \"Use only rules in the policy.\"","checks":["r2"]}],"promptHints":[{"label":"Starts with yes or no","patterns":["yes,? or no","yes/no","start (each|every).{0,20}(yes|no)"]},{"label":"Uses the current limit","patterns":["\\$?400","oct(ober)? 1","current","updated"]},{"label":"Sets the number of answers","patterns":["\\b(3|three)\\b.{0,20}(lines|answers)"]},{"label":"Rules out invented rules","patterns":["only (the )?policy","don'?t (add|invent)","nothing (else|extra)"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)"]}],"hint":"A new hire wants the answer before the explanation. Tell the AI the first word of each line, which limit is current, and to add nothing.","rubricLabels":["Every line begins with exactly 'Yes,' or 'No,' as its first word (not 'Unfortunately', 'Good question' or 'Generally')","The answers are: 1 No (no personal purchases even if repaid); 2 Yes, up to $400 a year without approval (not $250); 3 Yes, with her manager's written approval (email is fine)","Adds no rules that aren't in the policy (no invented approval steps, spending caps or receipt deadlines beyond the 5 days)"]}