{"id":"ind-re-hoa-trash-bin-notice","audience":"real-estate","category":"writing-emails","technique":"tone","title":"Send a friendly first HOA notice about trash bins","free":false,"task":"You manage an HOA and need to send a homeowner a first notice about trash bins left at the curb. Keep it under 80 words, plain text: the specific issue and dates in the first sentence, the rule's section number, and the date to fix it by. This is a first notice, so mention no fine, and don't mention who complained. Write a prompt that gets you exactly that.","materialLabel":"The complaint log and HOA rules (attached to your prompt automatically)","material":"COMPLAINT LOG - Briar Glen HOA (fictional) - managed by Summit Community Mgmt\nHome: 14 Foxtail Lane (owner: Gerald Pruitt)\nReported by: neighbor at 16 Foxtail (asked to stay anonymous)\nIssue: trash and recycling bins left at the curb all week. Photos taken Oct 28, Oct 31 and Nov 4.\n\nHOA RULES - Section 4.3: \"Trash and recycling containers may be placed at the curb no earlier than 6 PM the evening before pickup and must be returned out of street view by 9 PM on pickup day.\"\nPickup day: Tuesday.\n\nENFORCEMENT POLICY - Section 9:\n- First notice: courtesy letter, 10 days to fix. No fine.\n- Second notice: $50 fine.\n- Third notice: $100 fine and hearing.\n\nThis is Gerald's first notice. Today is Nov 6.\nManager: Tanya Reeves, 555-0122.","rules":[{"type":"maxWords","max":80},{"type":"plainText"}],"mistakes":[{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for \"under 80 words\" and it often lands well over.","fix":"Cap each part instead: \"4 sentences, each under 20 words.\"","checks":["maxWords"]},{"title":"Starting vague","why":"The AI opens with \"It has come to our attention...\" without the dates.","fix":"Add: \"First sentence: bins left at the curb on Oct 28, Oct 31 and Nov 4.\"","checks":["r0"]},{"title":"No rule or deadline","why":"The AI says \"please follow the rules\" without the section or a date.","fix":"Add: \"Cite Section 4.3 and say to fix it by Nov 16.\"","checks":["r1"]},{"title":"Threatening or naming","why":"The AI lists the fine schedule or says a neighbor complained.","fix":"Add: \"First notice: no fines. Don't mention who reported it.\"","checks":["r2"]},{"title":"Ignoring where it will be pasted","why":"AI loves bold and headings, which show up as stray ** and # symbols in the notice.","fix":"Name the place and the format: \"For the notice. Plain text, no bold or headings.\"","checks":["plainText"]}],"promptHints":[{"label":"Leads with the issue and dates","patterns":["first sentence","dates","oct(ober)? 28","lead with"]},{"label":"Cites the rule","patterns":["4\\.3","section","rule"]},{"label":"Gives the fix-by date","patterns":["nov(ember)? 16","10 days","fix.by"]},{"label":"Rules out fines and names","patterns":["no fine","fine","neighbor","anonymous","who (complained|reported)"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)"]}],"hint":"A first notice should be clear and neighborly. Tell the AI the dates, the rule, the deadline, and what it shouldn't mention yet.","rubricLabels":["The first sentence (after any greeting) names the issue, bins left at the curb, and the dates seen (Oct 28, Oct 31 and Nov 4)","Cites Section 4.3 with its time window (bins out from 6 PM the night before pickup, back out of street view by 9 PM on pickup day) and gives the fix-by date Nov 16","Mentions no fine or future fines and doesn't mention the neighbor, a complaint or who reported it"]}