{"id":"ind-re-water-shutoff-notice","audience":"real-estate","category":"writing-emails","technique":"format","title":"Post a water shutoff notice tenants will actually read","free":false,"task":"You manage an apartment building and need to post a water shutoff notice. Write a first line with the rescheduled date and time window, then exactly 3 numbered steps tenants should take, each under 12 words, under 70 words total, plain text so it prints cleanly. Use only the plumber's latest schedule. Write a prompt that gets you exactly that.","materialLabel":"The plumber's emails and your notes (attached to your prompt automatically)","material":"FROM: Diaz Plumbing (fictional) - Nov 3\nRe: Main valve replacement, Larchmont Apartments (fictional), 220 Elm St\nWe'll need the water off Tuesday Nov 11, 9 AM to 1 PM.\n\nFROM: Diaz Plumbing - Nov 5\nRe: Re: Main valve replacement\nPart delay. Moving to Thursday Nov 13, 10 AM to 3 PM. Sorry for the change.\n\nMY NOTES (Kenji, property manager)\n- What tenants should do: fill a few pots or jugs with water the night before; don't run the dishwasher or washer during the shutoff; after water is back, run the kitchen faucet for 2 minutes to clear air.\n- Bottled water will be in the lobby for anyone who needs it.\n- Units 4B and 4C have a separate line and are not affected (they already know).\n- Questions: office 555-0161.\n- Lease says 48 hours notice for planned shutoffs. We're giving more than that.\n- Snow removal contract starts Dec 1.","rules":[{"type":"numberedItems","count":3},{"type":"maxWords","max":70},{"type":"plainText"}],"mistakes":[{"title":"No fixed shape","why":"The AI writes a formal letter with a heading and paragraphs.","fix":"Be exact: \"First line the date and time, then exactly 3 numbered steps.\"","checks":["numberedItems","plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for \"under 70 words\" and it often lands well over.","fix":"Cap each part instead: \"each step under 12 words.\"","checks":["maxWords"]},{"title":"Using the first date","why":"The first email says Tuesday, and the AI may use it or mention both.","fix":"Add: \"Use only the Nov 5 schedule: Thursday Nov 13, 10 AM-3 PM.\"","checks":["r0"]},{"title":"Writing vague steps","why":"The AI writes generic tips like \"plan ahead\" instead of the specific actions.","fix":"Add: \"Steps: fill water the night before, no dishwasher or washer, run the faucet 2 minutes after.\"","checks":["r1"]},{"title":"Explaining the backstory","why":"The AI includes the part delay and the lease rule, which tenants don't need.","fix":"Add: \"No backstory and no heading.\"","checks":["r2"]}],"promptHints":[{"label":"Uses the latest date","patterns":["nov(ember)? 13","thursday","latest","reschedul"]},{"label":"Puts the date first","patterns":["first line","lead with","start with","top"]},{"label":"Sets the number of steps","patterns":["\\b(3|three)\\b.{0,20}(steps|actions|items)"]},{"label":"Caps each step","patterns":["under \\d+ words","each.{0,20}words"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"hint":"A notice on a lobby wall gets a few seconds of attention. Tell the AI which date is current, what goes first, and exactly how many steps.","rubricLabels":["The first line gives the rescheduled shutoff, Thursday Nov 13 from 10 AM to 3 PM, and the notice never gives Tuesday Nov 11 or 9 AM to 1 PM as the shutoff time","The 3 numbered steps are the tenant actions from the notes (fill water the night before, don't run the dishwasher or washer during the shutoff, run the kitchen faucet 2 minutes afterward), each under 12 words","Includes nothing about the plumber's part delay, the lease notice rule or units 4B and 4C, and adds no title or heading line before the date"]}