{"id":"lead-customer-feedback-theme-counts","audience":"managers","category":"leadership-work","track":"leadership","level":"intermediate","technique":"verification","title":"Count customer feedback themes and quote one example each","free":false,"task":"Count the comments by theme for the team meeting. Write exactly 4 lines in plain text, sorted from most to least comments, formatted \"Theme: count - quote\". The themes are Speed, Price, Support and Other. The quote is copied word for word from one comment in that theme and is at most 8 words. Then a last line, exactly: Total comments: followed by the number. Under 70 words.","materialLabel":"Customer comments (attached to your prompt automatically)","material":"Customer survey comments, October (each numbered line is one comment)\n\n1. \"Pages load slowly on Mondays.\"\n2. \"Great price for what we get.\"\n3. \"Support answered within the hour.\"\n4. \"Reports take forever to export.\"\n5. \"Too expensive compared to the old tool.\"\n6. \"Your support team fixed my billing issue fast.\"\n7. \"Search is slow when I have many tags.\"\n8. \"I wish there were a dark mode.\"\n9. \"Loading the dashboard takes 20 seconds.\"\n10. \"Price went up again with no warning.\"\n11. \"Support was rude on the phone.\"\n12. \"The yearly plan costs too much for a small team.\"\n13. \"Everything lags after the update.\"\n\nTags added by the analyst: Speed = comments 1, 4, 7, 9, 13. Price = 2, 5, 10, 12. Support = 3, 6, 11. Other = 8.","rules":[{"type":"maxWords","max":70},{"type":"plainText"}],"mistakes":[{"title":"Miscounting","why":"The AI recounts and gets a number wrong.","fix":"Say: \"Use the analyst tags: Speed 5, Price 4, Support 3, Other 1.\"","checks":["r0"]},{"title":"Paraphrased quotes","why":"The AI rewrites the comments.","fix":"Say: \"Copy the quote word for word, at most 8 words.\"","checks":["r1"]},{"title":"Wrong order or format","why":"The AI uses a table or alphabetical order.","fix":"Say: \"Sorted most to least, formatted Theme: count - quote.\"","checks":["r0"]},{"title":"No total line","why":"The AI adds a summary paragraph.","fix":"Say: \"Last line exactly Total comments: 13.\"","checks":["r2"]},{"title":"Markdown","why":"The AI bolds themes.","fix":"Say: \"Plain text.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 15 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Gives the line format","patterns":["theme: count","count - quote"]},{"label":"Sorted by count","patterns":["most to least","sorted"]},{"label":"Verbatim quotes","patterns":["word for word","verbatim","copied"]},{"label":"Caps quote length","patterns":["8 words","at most 8"]},{"label":"Total line","patterns":["total comments"]}],"hint":"Show the line format, the sort order, the verbatim-quote rule and the exact last line.","rubricLabels":["Has four theme lines in the order Speed: 5, Price: 4, Support: 3, Other: 1, each in the form \"Theme: count - quote\"","Each quote is copied word for word from a comment in that theme and has at most 8 words","The last line is exactly \"Total comments: 13\""]}