{"id":"lead-handbook-vs-memo-answers-with-source","audience":"hr","category":"leadership-work","track":"leadership","level":"advanced","technique":"grounding","title":"Answer staff leave questions when the handbook and a memo conflict","free":false,"task":"Answer the three staff questions as Q/A pairs in plain text. Each answer is one sentence under 25 words, followed on its own line by \"Source:\" naming the document and its date. When the handbook and the memo disagree, use the newer one. If neither document covers a question, the answer is exactly: Please ask HR, and the Source line says Source: none. End with the exact line: HR confirms before this goes to staff.","materialLabel":"Handbook excerpt and HR memo (attached to your prompt automatically)","material":"EMPLOYEE HANDBOOK (2022 edition) - Time off\n- Vacation requests of 5 or more days need 14 days' notice.\n- Requests under 5 days need 5 days' notice.\n- Up to 5 unused vacation days may be carried into the next year.\n\nHR MEMO (March 3, 2025) - Updated notice rules\n- Vacation requests of 5 or more days now need 10 days' notice.\n- Requests under 5 days now need 3 days' notice.\n- This memo does not change carry-over.\n\nSTAFF QUESTIONS\nQ1. I want to take 7 days off in June. How much notice do I need to give?\nQ2. How many unused vacation days can I carry into next year?\nQ3. Can I take two weeks of unpaid leave in the fall?","rules":[{"type":"maxWords","max":130},{"type":"plainText"}],"mistakes":[{"title":"Using the outdated handbook","why":"The AI says 14 days.","fix":"Say: \"When the documents disagree, use the newer one.\"","checks":["r1"]},{"title":"Guessing on unpaid leave","why":"The AI invents a rule.","fix":"Say: \"If neither document covers it, answer exactly: Please ask HR.\"","checks":["r2"]},{"title":"No sources","why":"The AI omits Source lines.","fix":"Say: \"Each answer is followed by a Source: line with the document and date.\"","checks":["r0"]},{"title":"Missing closing line","why":"The AI ends with a tip.","fix":"Say: \"End with the exact line.\"","checks":["r2"]},{"title":"Markdown","why":"The AI bolds the sources.","fix":"Say: \"Plain text.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 15 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Q/A format","patterns":["q:","a:","q1"]},{"label":"Source line","patterns":["source:"]},{"label":"Newer document wins","patterns":["newer","memo"]},{"label":"Exact fallback","patterns":["please ask hr"]},{"label":"Closing line","patterns":["hr confirms before this goes to staff"]}],"hint":"Show the Q/A and Source line format, say which document wins, and give the exact fallback and closing line.","rubricLabels":["Has three Q:/A: pairs in order, each answer one sentence followed on its own line by a Source: line","Q1 says 10 days' notice and cites the HR memo of March 3, 2025 (not the handbook's 14 days); Q2 says up to 5 days and cites the 2022 handbook","Q3 is exactly \"Please ask HR.\" with \"Source: none\", and the response ends with the exact line \"HR confirms before this goes to staff.\""]}