{"id":"lead-hard-conversation-prep-checklist-hr","audience":"managers","category":"leadership-work","track":"leadership","level":"beginner","technique":"format","title":"Prepare a six-item checklist before a hard conversation","free":false,"task":"Prepare a checklist before a hard conversation with Kofi about a missed handoff. Plain text, exactly 6 lines, each starting with [ ] and under 14 words. Include: the facts with dates, the impact, one question for Kofi, what you will not say, when and where, and a note to check with HR. No judgments. Use only the notes.","materialLabel":"Your notes (attached to your prompt automatically)","material":"Kofi Mensah, release coordinator.\n\n- Facts: the Oct 22 release handoff note was not sent to the support team; support learned about the new feature from a customer on Oct 24. Also missed the Oct 8 handoff, but that one was caught the same day.\n- Impact: 11 support tickets on Oct 24 were answered incorrectly; two customers asked for corrections.\n- Meeting: Thursday Nov 7, 2 pm, Room 3, 30 minutes.\n- Things I won't say: anything about his attitude or whether he is \"careless\"; no talk of firing; nothing about his weekend plans.\n- My question: \"How does the handoff work from your side?\"\n- I should check with HR beforehand because this is the second incident.\n- He is also my friend. Not relevant.","rules":[{"type":"maxWords","max":110},{"type":"plainText"}],"mistakes":[{"title":"Judgmental language","why":"The AI writes 'careless' or 'irresponsible'.","fix":"Say: \"No judgments; facts and impact only.\"","checks":["r2"]},{"title":"Missing items","why":"The AI skips the HR check.","fix":"Say: \"Include all six items.\"","checks":["r0"]},{"title":"No details","why":"The AI writes 'schedule the meeting'.","fix":"Say: \"Give the date, time and room.\"","checks":["r1"]},{"title":"Wrong count","why":"The AI writes 10 lines.","fix":"Say: \"Exactly 6 lines starting with [ ].\"","checks":["r0"]},{"title":"Markdown","why":"The AI uses bold.","fix":"Say: \"Plain text.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each line: \"each line under 14 words.\"","checks":["maxWords"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 12 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Checkbox lines","patterns":["\\[ \\]","six lines","6 lines"]},{"label":"Items","patterns":["facts","impact","question","hr"]},{"label":"Details","patterns":["nov 7","room 3"]},{"label":"No judgments","patterns":["no judg","facts only"]},{"label":"Plain","patterns":["plain text"]}],"hint":"Name the six items, the line format, and the no-judgment rule.","rubricLabels":["Has exactly six lines each starting with \"[ ]\" covering facts with dates (Oct 22 and Oct 24), impact (11 tickets), one question for Kofi, what not to say, when and where, and checking with HR","The when-and-where line gives Thursday Nov 7, 2 pm, Room 3 and the question line uses \"How does the handoff work from your side?\"","No line contains a judgment about Kofi's attitude or mentions his friendship; the \"Will not say\" line may name topics to avoid"]}