{"id":"lead-peer-team-help-request-email","audience":"managers","category":"leadership-work","track":"leadership","level":"beginner","technique":"audience","title":"Ask a peer team for help with a clear ask and an alternative","free":false,"task":"Write an email to Cara, a peer manager, in plain text, under 150 words. First line exactly: Subject: Request: 2 days of analyst help, Nov 17-18. State the ask, the dates, what the work is, and why it matters, in that order. Offer one trade you can give back, and one fallback if she says no. End by saying you need her answer by Nov 12.","materialLabel":"Your situation (attached to your prompt automatically)","material":"Situation (you are Jordan, Support Operations manager)\n\n- Your team must clean 4,000 old ticket records before the Nov 19 audit; you are short by about two people-days of analyst time.\n- You would like Priyanka from Cara's Analytics team on Nov 17 and 18 (Monday and Tuesday).\n- The work: tag each record with a reason code using the list in the shared sheet.\n- Why it matters: auditors sample these records; untagged ones count as findings.\n- What you can offer: Jordan's team can cover Cara's Friday dashboard QA on Nov 21 (about 3 hours).\n- Fallback: if Priyanka is not free, even one day or a different analyst would help.\n- Cara has said before that she dislikes long emails.\n- Your team lunch is on Friday. Not relevant.","rules":[{"type":"maxWords","max":150},{"type":"plainText"}],"mistakes":[{"title":"Wrong order","why":"The AI starts with the backstory.","fix":"Say: \"Ask, dates, work, why, in that order.\"","checks":["r1"]},{"title":"No trade or fallback","why":"The AI only asks.","fix":"Say: \"Offer one trade and one fallback.\"","checks":["r2"]},{"title":"No deadline for the answer","why":"The AI ends with \"let me know\".","fix":"Say: \"I need your answer by Nov 12.\"","checks":["r2"]},{"title":"Missing exact subject","why":"The AI writes its own subject.","fix":"Say: \"First line exactly Subject: Request: 2 days of analyst help, Nov 17-18.\"","checks":["r0"]},{"title":"Markdown","why":"The AI bolds dates.","fix":"Say: \"Plain text.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 15 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Gives the exact subject","patterns":["subject: request"]},{"label":"Sets the order of parts","patterns":["in that order","ask","why it matters"]},{"label":"Asks for a trade and fallback","patterns":["trade","fallback"]},{"label":"Sets the deadline","patterns":["nov 12","by nov 12"]},{"label":"Caps words","patterns":["under 110 words"]}],"hint":"Give the exact subject, the order of the parts, and the trade, fallback and answer deadline.","rubricLabels":["The first line is exactly \"Subject: Request: 2 days of analyst help, Nov 17-18\" and the email asks for Priyanka on Nov 17 and 18","States what the work is (tagging ticket records with reason codes) and why it matters (auditors sample them and untagged ones count as findings), before the offer","Offers covering the Nov 21 dashboard QA, gives the fallback of one day or a different analyst, and asks for an answer by Nov 12"]}