{"id":"lead-reorg-announcement-tier2-email","audience":"managers","category":"leadership-work","track":"leadership","level":"intermediate","technique":"constraints","title":"Write a reorg announcement email with a fixed subject and ending","free":false,"task":"You run Support Operations and must announce that Tier 2 support moves under Priya Nair. Write the email in plain text, under 150 words. Line 1 is exactly: Subject: Tier 2 support moves to Priya's team on March 3. The first sentence after it states what changes. The last line is the Q&A session date, time and room, with nothing after it. Do not use the words excited or thrilled. Use only confirmed facts.","materialLabel":"Your notes (attached to your prompt automatically)","material":"Reorg notes - Support Ops\n\nCONFIRMED\n- Tier 2 support (7 people) reports to Priya Nair starting Monday, March 3.\n- Dev Rao, the current Tier 2 lead, becomes Priya's deputy.\n- Nobody's title, pay or desk changes. Only the reporting line moves.\n- Q&A session: first said Wed Feb 26, then moved. Final: Thursday, Feb 27 at 2:00 pm in Room 4.\n\nNOT CONFIRMED\n- Someone in the kitchen said Tier 1 will be outsourced next. Nobody has told me this is real.\n\nBackground: Priya ran Escalations for 3 years and Tier 2 sends her most of its hard cases anyway.\nLast reorg email I sent got 14 replies asking \"does this affect my pay?\"","rules":[{"type":"maxWords","max":150},{"type":"plainText"}],"mistakes":[{"title":"Burying the change","why":"The AI opens with warm background and mentions the actual change in paragraph two.","fix":"Say: \"The first sentence after the subject must state what changes.\"","checks":["r0"]},{"title":"Ending with a sign-off","why":"The AI closes with 'Best regards' or an invitation to reach out, after the Q&A details.","fix":"Say: \"The last line is the Q&A date, time and room. Nothing after it.\"","checks":["r1"]},{"title":"Passing on a rumor","why":"The AI uses every note, including the unconfirmed Tier 1 outsourcing talk.","fix":"Say: \"Confirmed facts only. Leave out the outsourcing rumor.\"","checks":["r2"]},{"title":"Markdown in an email","why":"The AI adds bold headings and bullet symbols that look odd in a plain email.","fix":"Say: \"Plain text only, no bold, no headings.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 12 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Fixes the subject line","patterns":["subject","exactly"]},{"label":"Puts the change first","patterns":["first sentence","state","what changes"]},{"label":"Ends on the Q&A details","patterns":["last line","end with","nothing after"]},{"label":"Limits to confirmed facts","patterns":["only confirmed","confirmed","rumou?r","leave out"]},{"label":"Bans hype words","patterns":["excited","thrilled","avoid the words"]}],"hint":"Tell the AI the exact subject line, what goes first, what goes last, and which unconfirmed note stays out.","rubricLabels":["Line 1 is exactly \"Subject: Tier 2 support moves to Priya's team on March 3\" and the first sentence after it says Tier 2 (7 people) will report to Priya Nair starting Monday, March 3","The last line gives the Q&A as Thursday, Feb 27 at 2:00 pm in Room 4 (not Feb 26), with nothing after it","Does not mention outsourcing Tier 1, and does not use the words \"excited\" or \"thrilled\""]}