{"id":"lead-reorg-q-and-a-managers-faq-five","audience":"managers","category":"leadership-work","track":"leadership","level":"intermediate","technique":"grounding","title":"Answer five reorg questions using only approved statements","free":false,"task":"Prepare answers for five likely staff questions about the reorg. Write exactly 5 numbered lines in the form: 1. Q: question - A: answer. Each answer is under 22 words, uses only the approved statements, and says \"I don't have that yet\" for anything not in them. Plain text, and never promise a job outcome.","materialLabel":"Approved statements and questions (attached to your prompt automatically)","material":"APPROVED STATEMENTS (HR and Legal, Nov 12)\n- From Jan 6, Sales Support (14 people) joins the Customer Success team under Marcus Bell.\n- Reporting lines change; roles and pay do not change at this time.\n- Each affected person gets a 1:1 with their new manager by Dec 20.\n- Desks stay as they are until the office move in June.\n- The Customer Success team meeting is Dec 4 at 11 am.\n\nNOT APPROVED / UNKNOWN\n- Whether any roles will be eliminated: not discussed.\n- Bonus plan changes: under review, no date.\n- Whether titles change in the spring.\n\nQUESTIONS\n1. Who is my new manager?\n2. Is my job safe?\n3. Will my pay change?\n4. When do I get to talk to my new manager?\n5. Will my bonus plan change?","rules":[{"type":"numberedItems","count":5},{"type":"maxWords","max":150},{"type":"plainText"}],"mistakes":[{"title":"Promising job safety","why":"The AI says 'your job is safe'.","fix":"Say: \"Never promise; say 'I don't have that yet'.\"","checks":["r2"]},{"title":"Guessing on bonus","why":"The AI makes up an answer.","fix":"Say: \"For anything not approved say 'I don't have that yet'.\"","checks":["r2"]},{"title":"Wrong format","why":"The AI drops Q: and A:.","fix":"Say: \"Format: 1. Q: ... - A: ...\"","checks":["r0","numberedItems"]},{"title":"Missing facts","why":"The AI gives vague answers.","fix":"Say: \"Use Marcus Bell, 'roles and pay do not change at this time', Dec 20.\"","checks":["r1"]},{"title":"Markdown","why":"The AI bolds.","fix":"Say: \"Plain text.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each answer: \"each under 22 words.\"","checks":["maxWords"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 12 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Format","patterns":["q:.*a:","1\\.\\s*q"]},{"label":"Approved only","patterns":["approved","only"]},{"label":"Unknowns","patterns":["don'?t have that yet"]},{"label":"No promises","patterns":["never promise","no promises"]},{"label":"Plain","patterns":["plain text"]}],"hint":"Show the line format, restrict to approved statements, and give the exact unknown phrase.","rubricLabels":["Five numbered lines in the form \"N. Q: ... - A: ...\" in the order of the questions","Answers state Marcus Bell as the new manager, that roles and pay do not change at this time, and that 1:1s happen by Dec 20","The answers to the job safety question and bonus question say \"I don't have that yet\" and promise no outcome"]}