{"id":"lead-two-requests-conflicting-deadlines-reply","audience":"managers","category":"leadership-work","track":"leadership","level":"advanced","technique":"constraints","title":"Reply to two requesters whose deadlines compete for the same hours","free":false,"task":"Write one email to both requesters (Priya in Sales and Tom in Finance) in plain text, under 150 words. First line exactly: Subject: Plan for your two requests this week. Apply this rule: the earlier deadline gets done first and in full; the other gets the hours that remain, and the rest is scheduled the next available day. Show the hours for each request and the date for the remainder. Ask them to reply by Monday noon if they cannot accept. End with: Thank you for your patience.","materialLabel":"Requests and capacity (attached to your prompt automatically)","material":"Analyst capacity this week (Mon Nov 10 to Fri Nov 14): 20 free hours in total. The analyst is booked on other work after that.\n\nRequest 1 - Priya (Sales): customer win-loss report. Needs 12 hours. Due Thursday, Nov 13.\nRequest 2 - Tom (Finance): vendor payment reconciliation. Needs 14 hours. Due Friday, Nov 14.\n\nTotal needed: 26 hours. Available: 20.\n\nNext free day for the analyst after this week: Tuesday, Nov 18, which has 6 free hours.\n\nPriya says hers is \"critical\" and Tom says his is \"critical\" too. The rule above is the manager's, not theirs.","rules":[{"type":"maxWords","max":150},{"type":"plainText"}],"mistakes":[{"title":"Splitting evenly","why":"The AI gives each 10 hours.","fix":"Say: \"Earlier deadline first and in full; the other gets what remains.\"","checks":["r1"]},{"title":"No remainder date","why":"The AI says \"later\".","fix":"Say: \"Schedule the remainder for Tuesday, Nov 18.\"","checks":["r2"]},{"title":"Picking by the word critical","why":"The AI asks which is more critical.","fix":"Say: \"Apply the rule; ignore claims of importance.\"","checks":["r1"]},{"title":"Missing exact lines","why":"The AI writes its own subject and ending.","fix":"Say: \"First and last lines exactly as given.\"","checks":["r0"]},{"title":"Markdown","why":"The AI bolds hours.","fix":"Say: \"Plain text.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 15 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Exact first and last lines","patterns":["subject: plan for your two","thank you for your patience"]},{"label":"The rule","patterns":["earlier deadline","in full","remain"]},{"label":"Hours and dates","patterns":["hours","nov 18"]},{"label":"Reply by Monday noon","patterns":["monday noon","cannot accept"]},{"label":"Caps words","patterns":["under 110 words"]}],"hint":"Give the exact first and last lines, the rule, and the hours and dates to show.","rubricLabels":["The first line is exactly \"Subject: Plan for your two requests this week\" and the last line is exactly \"Thank you for your patience.\"","Priya's request (12 hours, due Thursday) is done in full first, and Tom gets the remaining 8 hours this week (12 + 8 = 20)","The remaining 6 hours of Tom's request are scheduled for Tuesday, Nov 18, and both are asked to reply by Monday noon if they cannot accept"]}