{"id":"lead-weekly-kpi-table-change-math","audience":"managers","category":"leadership-work","track":"leadership","level":"beginner","technique":"verification","title":"Compute week-over-week changes in a KPI table without mistakes","free":false,"task":"Build a markdown table with columns Metric, This week, Last week, Change, using the corrected numbers. Change is this week minus last week; for percentages show the change in percentage points (pp) and for counts show the difference. After the table add one line starting \"Watch:\" naming the one metric that moved in the wrong direction by the largest relative amount. Output only the table and that line.","materialLabel":"Weekly numbers (attached to your prompt automatically)","material":"Support metrics, week of Nov 4 vs week of Oct 28\n\n- Tickets received: 412 this week, 380 last week.\n- Tickets resolved: 398 this week, 362 last week.\n- First reply within 4 hours: 83% this week, 88% last week.\n- Customer satisfaction: 91% this week, 89% last week.\n- Backlog at end of week: 61 this week, 45 last week. (Correction: the original sheet said 55 for this week; the right number is 61.)\n\nDirection: a lower backlog is better, higher percentages are better, and tickets received is neutral.","rules":[{"type":"maxWords","max":110}],"mistakes":[{"title":"Old backlog","why":"The AI uses 55.","fix":"Say: \"Backlog is 61 after the correction.\"","checks":["r2"]},{"title":"Percent confusion","why":"The AI shows percent change instead of pp.","fix":"Say: \"Show percentage points for percentage metrics.\"","checks":["r1"]},{"title":"Wrong Watch pick","why":"The AI picks first reply.","fix":"Say: \"Pick by largest relative move in the wrong direction.\"","checks":["r2"]},{"title":"Wrong columns","why":"The AI changes headers.","fix":"Say: \"Columns: Metric, This week, Last week, Change.\"","checks":["r0"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap it: \"cells hold short values only.\"","checks":["maxWords"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each part instead, for example: \"each line under 12 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Columns","patterns":["metric","this week","last week","change"]},{"label":"pp","patterns":["percentage points","pp"]},{"label":"Corrected","patterns":["correct","61"]},{"label":"Watch","patterns":["watch:"]},{"label":"Only table","patterns":["only the table"]}],"hint":"Name the columns, explain how to show changes, and require the Watch line.","rubricLabels":["The table has columns Metric, This week, Last week and Change with five rows","Changes are correct: tickets received +32, resolved +36, first reply -5 pp, satisfaction +2 pp, backlog +16 (using 61, not 55)","The Watch line names the backlog (worse by 16 on a base of 45, the largest relative move) and there is no other text"]}