{"id":"life-par-er-bill-duplicate","audience":"parents","category":"everyday-life","track":"life","technique":"grounding","title":"Catch a duplicate charge on an itemized ER bill","free":false,"task":"Your son's ER visit bill seems high, so you asked for the itemized version. Get exactly 3 numbered lines in plain text, under 70 words: 1. the charge that appears twice, with its code and amount; 2. what the balance would be without the duplicate, with the subtraction shown; 3. one question for the hospital billing office, starting \"Ask:\". Don't judge whether any care was needed. Write a prompt that gets you exactly that.","materialLabel":"The itemized bill (attached to your prompt automatically)","material":"ST. ADELINE COMMUNITY HOSPITAL - ITEMIZED STATEMENT (fictional)\nPatient: Noah Brennan (age 8) | Guarantor: Claire Brennan\nDate of service: 10/11/2026 | Account: 88-21470\n\nCODE     DESCRIPTION                            QTY   CHARGE\n99284    ER visit, level 4                       1    $1,150.00\n73610    X-ray, ankle, 3 views                   1      $310.00\n29515    Splint application, lower leg          1      $240.00\nA4570    Splint supplies                         1       $85.00\n73610    X-ray, ankle, 3 views                   1      $310.00\nJ1885    Medication, injection                   1       $45.00\n\nTotal charges ........................................ $2,140.00\nInsurance payments and adjustments ................ -$1,380.00\nBALANCE DUE (patient responsibility) ................ $760.00\n\nPay by 11/30/2026 to avoid late fees. Payment plans available: 555-0190.\n\nMY NOTES\n- Noah only had ONE set of x-rays. I was there the whole time.\n- The insurance EOB lists the x-ray only once.\n- My mom thinks level 4 was \"way too high for a sprain\" but I don't know how levels work.\n- Discharge paper says \"ankle sprain, splint, follow up with pediatrician.\"","rules":[{"type":"numberedItems","count":3},{"type":"maxWords","max":70},{"type":"plainText"}],"mistakes":[{"title":"Getting a bill tour","why":"The AI explains every line and code instead of finding the one problem.","fix":"Say: \"Line 1: the charge that appears twice, with code and amount.\"","checks":["r0","numberedItems"]},{"title":"No math shown","why":"The AI says you might owe less without saying how much.","fix":"Add: \"Line 2: $760 - [duplicate] = [new balance].\"","checks":["r1"]},{"title":"Second-guessing the care","why":"The AI picks up your mom's comment and questions the visit level, which it can't judge.","fix":"Add: \"Don't judge the care. Line 3: Ask: one question about the duplicate.\"","checks":["r2"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for \"under 70 words\" and it often lands well over.","fix":"Cap each part: \"each line under 16 words.\"","checks":["maxWords"]},{"title":"Leaving the format to the AI","why":"The AI adds a title, bold labels and sub-bullets, which turns a quick note into a page.","fix":"Add: \"Plain text, no bold, no headings, no intro.\"","checks":["plainText"]}],"promptHints":[{"label":"Looks for the duplicate","patterns":["twice","duplicate","double"]},{"label":"Asks for the math","patterns":["subtract","minus","\\$?760","show.{0,15}(math|work)"]},{"label":"Asks for a question","patterns":["ask:","question","billing"]},{"label":"Sets the number of lines","patterns":["\\b(3|three)\\b.{0,20}(lines?|numbered|items?|steps?)"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)"]}],"hint":"Tell the AI what you're hunting for. A bill review without a target turns into an explanation of every code.","rubricLabels":["Line 1 names the ankle x-ray, code 73610, at $310 as appearing twice","Line 2 gives the balance without the duplicate as $450, showing $760 - $310","Line 3 is a question for billing asking them to remove or correct the duplicate x-ray charge, and the answer doesn't say whether the level 4 visit or any care was appropriate"]}