{"id":"mkt2-team-out-of-office-reply-backup","audience":"small-business","category":"writing-emails","track":"marketing","technique":"constraints","level":"beginner","title":"Write an out-of-office reply with the right return date and backup","free":false,"task":"Your marketing manager, Marisol, is away and you're writing her automatic reply. Write a prompt for an email body under 50 words: say she's out of the office, give the return date, name the backup contact with their email address, and end with the sign-off \"Marisol Quint\". Don't give a reason for the absence, and don't promise a reply time. Plain text, no subject line.","materialLabel":"Leave details (attached to your prompt automatically)","material":"MARISOL QUINT - out-of-office details\n\nAway: Fri Nov 20 to Fri Nov 27 (inclusive).\nBack at work: Monday, Nov 30. (An earlier note in the team calendar said Nov 28, but that's a Saturday, so it was a typo.)\nBackup contact: Priya Nair, priya.nair@brightstone.example, for anything about campaigns or the website.\nReason for absence: a family medical matter (private; do not share).\nUrgent press questions: go to Hana Reyes in communications (not Priya).\nTeam rule: out-of-office replies shouldn't promise to check email while away, and shouldn't promise a response time.\nBrand voice: friendly, short.\nMarisol's title: Marketing Manager at Brightstone.","rules":[{"type":"plainText"},{"type":"maxWords","max":50}],"mistakes":[{"title":"Using the typo date","why":"The AI picks up Nov 28 from the calendar note.","fix":"Say: \"Return date is Monday, Nov 30.\"","checks":["r0"]},{"title":"Giving the reason","why":"The AI mentions the family matter.","fix":"Say: \"Don't give a reason for the absence.\"","checks":["r1"]},{"title":"Promising a reply time","why":"Auto-replies default to 'I'll respond within 48 hours'.","fix":"Say: \"Don't promise a reply time or checking email.\"","checks":["r1","r2"]},{"title":"Letting markdown through","why":"AI adds bold text and headings by default.","fix":"Add: \"Plain text only, no bold, no headings.\"","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and often runs past a word limit.","fix":"Cap each part (for example \"each line under 15 words\") so the total lands well under the limit.","checks":["maxWords"]}],"promptHints":[{"label":"Gives the return date","patterns":["nov 30","monday"]},{"label":"Names the backup with email","patterns":["priya","backup","email address"]},{"label":"Bans reason and promises","patterns":["reason","don'?t promise","reply time"]},{"label":"Gives the sign-off","patterns":["marisol quint"]},{"label":"Caps length","patterns":["50 words","plain text","no subject"]}],"hint":"An out-of-office reply is short and careful. Give the exact date, the backup contact and the things not to say.","mission":"Write Marisol's out-of-office reply with return date and backup.","musts":["Backup contact email","No reason for absence","No reply-time promise"],"rubricLabels":["The reply says Marisol is out of the office, gives the return date Monday, Nov 30 (not Nov 28), and names Priya Nair with priya.nair@brightstone.example as the backup","It does not give any reason for the absence, and does not promise to check email or to reply within a certain time","It ends with the sign-off Marisol Quint, is under 50 words, and has no subject line"]}