{"id":"ops-cooler-temperature-excursion-facts","audience":"operations","category":"operations-work","track":"operations","technique":"verification","level":"intermediate","title":"Report a cooler temperature excursion from the log and route it to QA","free":false,"task":"Write a prompt for plain text with exactly four lines: \"Out of range:\", \"Duration:\", \"Peak:\" and \"QA review:\". Out of range lists the readings above 40 F. Duration runs from the first out-of-range reading to the first reading back in range, shown as a subtraction. QA review says whether the policy requires it and that QA decides what happens to the product. Do not say whether the product is safe. Under 90 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"WALK-IN COOLER 2 - TEMPERATURE LOG (F), readings every 15 minutes\nAcceptable range: 34 F to 40 F.\n\n06:00  38\n06:15  39\n06:30  41\n06:45  42\n07:00  41\n07:15  39\n07:30  38\n\nContents: 12 pallets of dairy products received yesterday.\nDock lead's comment: \"The door was probably left open during the 6 a.m. delivery.\" This has not been confirmed.\n\nPOLICY: If the cooler reads above 40 F for 30 minutes or more, QA reviews the product. QA decides whether to hold, release or discard. Operations does not make food-safety judgments.","rules":[{"type":"plainText"},{"type":"maxWords","max":90}],"promptHints":[{"label":"Quotes the four labels","patterns":["out of range:","duration:","peak:","qa review:"]},{"label":"Defines the duration","patterns":["first out-of-range","back in range","subtraction"]},{"label":"Applies the 30-minute policy","patterns":["30 minutes","policy"]},{"label":"Leaves safety to QA","patterns":["qa decides","do not say","safe"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"mistakes":[{"title":"Measuring duration wrongly","why":"The AI counts first to last out-of-range reading (30 minutes).","fix":"Say: \"Duration: first out-of-range reading to the first in-range reading.\"","checks":["r1"]},{"title":"Judging safety","why":"The AI says the product is likely fine or must be discarded.","fix":"Say: \"Do not say the product is safe or unsafe; QA decides.\"","checks":["r2"]},{"title":"Stating the door as the cause","why":"The AI repeats the dock lead's guess.","fix":"Say: \"Do not state a cause.\"","checks":["r2"]},{"title":"Wrong lines","why":"The AI writes a paragraph.","fix":"Quote the four labels.","checks":["r0"]},{"title":"Markdown extras and long output","why":"AI adds bold, headings and bullets by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings\" and cap each line, for example \"each line under 15 words\".","checks":["plainText","maxWords"]}],"hint":"Define Duration precisely and say what the QA line must and must not say.","mission":"Report the cooler temperature excursion and send it to QA.","musts":["Readings above 40 F","Duration as subtraction","Don't call product safe"],"rubricLabels":["There are four lines starting Out of range:, Duration:, Peak: and QA review: in that order","Out of range lists 06:30 (41), 06:45 (42) and 07:00 (41), Duration shows 07:15 - 06:30 = 45 minutes, and Peak is 42 F at 06:45","QA review says the policy requires it (45 minutes is over 30) and that QA decides, and nothing says the product is safe or unsafe or states the door as the confirmed cause"]}