{"id":"ops-forklift-policy-rewrite-floor-voice","audience":"operations","category":"operations-work","track":"operations","technique":"tone","level":"beginner","title":"Rewrite a dense forklift policy paragraph for floor staff","free":false,"task":"The policy paragraph below is accurate but nobody reads it. Write a prompt that rewrites it for warehouse floor staff: speak directly to the reader as \"you\", use short plain words, keep every number and deadline, and never use the word \"shall\". At most 6 sentences. Plain text. Add no new rules. The safety officer reviews the final wording.","materialLabel":"Your material (attached to your prompt automatically)","material":"SECTION 4.2 - POWERED INDUSTRIAL TRUCKS (EXCERPT)\n\nPersonnel shall not operate a powered industrial truck unless they have successfully completed the facility's operator training program and have been evaluated by a qualified evaluator within the preceding three (3) years. Prior to the commencement of each shift, the operator shall conduct and document a pre-operational inspection using Form PI-7; any defect affecting safe operation shall be reported to the supervisor immediately, and the truck shall be removed from service and tagged out until repaired and released by maintenance. Operators shall not carry passengers, shall maintain a speed not exceeding five (5) miles per hour in aisles, and shall sound the horn at all intersections. Violations may result in loss of operating privileges pending retraining.","rules":[{"type":"plainText"},{"type":"maxSentences","max":6}],"promptHints":[{"label":"Names the reader","patterns":["floor staff","warehouse","you"]},{"label":"Keeps the numbers","patterns":["every number","keep","5 mph","3 years"]},{"label":"Bans new rules","patterns":["no new","do not add","nothing new"]},{"label":"Caps the sentences","patterns":["sentences","at most","no more than"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"mistakes":[{"title":"Dropping a number","why":"The AI shortens it and loses the 5 mph limit or Form PI-7.","fix":"Say: \"Keep every number and form name.\"","checks":["r1"]},{"title":"Adding new rules","why":"The AI adds friendly safety advice that is not in the policy.","fix":"Say: \"Add no new rules and no advice.\"","checks":["r2"]},{"title":"Still formal","why":"The AI keeps 'operators' and 'shall'.","fix":"Say: \"Speak to the reader as 'you' and never use 'shall'.\"","checks":["r0","maxSentences"]},{"title":"Getting markdown back","why":"AI adds bold, headings and bullets by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]}],"hint":"Say who reads it, which numbers to keep and that nothing should be added.","mission":"Make the forklift policy something floor staff will actually read.","musts":["Keep every number, deadline","No new rules","Speak to you"],"rubricLabels":["The text speaks to the reader as \"you\" and never uses the word \"shall\"","It keeps the three-year evaluation, the pre-shift inspection on Form PI-7, the 5 mph aisle limit and the horn at intersections","It says to report defects to the supervisor immediately and tag the truck out until maintenance releases it, and adds no rules that are not in the paragraph"]}