{"id":"ops-quality-hold-notice-no-speculation","audience":"operations","category":"operations-work","track":"operations","technique":"constraints","level":"beginner","title":"Post a four-line quality hold notice without guessing the cause","free":false,"task":"Write a prompt for a floor notice with exactly four lines starting \"HOLD:\", \"Where:\", \"Do not:\" and \"Release:\". Do not state or guess the cause. Plain text, under 70 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"QUALITY HOLD - Wednesday Mar 12, 2:00 p.m.\n\nQA sampled 20 cases from Lot 4471 (12-oz white ceramic mugs, 400 cases) and found hairline cracks in the mugs of 3 cases. Inspection of the rest of the lot has not been done.\n\nThe lot is in Aisle 14, racks B and C. All 400 cases are affected by the hold until further notice.\n\nWhile on hold: no picking, no shipping, no moving the pallets, no opening cases.\n\nOnly the QA manager, Dana Okoye, can release the lot, and only in writing.\n\nHallway talk: some people think it's the supplier's new glaze, others think the forklift got to them in transit. Nobody knows.\n\nQuestions go to QA, ext 301.","rules":[{"type":"plainText"},{"type":"maxWords","max":70}],"promptHints":[{"label":"Quotes the four labels","patterns":["hold:","where:","do not:","release:"]},{"label":"Lists the banned actions","patterns":["picking","shipping","moving","opening"]},{"label":"Names who releases","patterns":["dana okoye","qa manager","in writing"]},{"label":"Bans speculation","patterns":["do not (mention|guess)","cause"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"mistakes":[{"title":"Guessing the cause","why":"The AI mentions the supplier's glaze or transit damage.","fix":"Say: \"Do not mention or guess any cause.\"","checks":["r2"]},{"title":"Vague prohibitions","why":"The AI writes 'do not use' without listing actions.","fix":"Say: \"Do not: picking, shipping, moving pallets and opening cases.\"","checks":["r2"]},{"title":"Missing identifiers","why":"The AI leaves out the lot number or location.","fix":"Say: \"HOLD: lot number, product and case count; Where: aisle and racks.\"","checks":["r1","r0"]},{"title":"Getting markdown back","why":"AI adds bold, headings and bullets by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and usually runs long, so a vague \"keep it short\" lands over the limit.","fix":"Cap each part instead of the total, for example \"each line under 15 words\".","checks":["maxWords"]}],"hint":"Name the four lines, list the banned actions and say not to guess a cause.","mission":"Post a quality hold notice on the floor.","musts":["Four labeled lines","No cause or guesses","Under 70 words"],"rubricLabels":["There are exactly four lines starting HOLD:, Where:, Do not: and Release: in that order","HOLD names Lot 4471 (12-oz white ceramic mugs, 400 cases) and Where gives Aisle 14, racks B and C","Do not covers picking, shipping, moving and opening cases, Release says only QA manager Dana Okoye in writing, and no line states or guesses a cause"]}