{"id":"ops-sop-receiving-pallet-six-steps","audience":"operations","category":"operations-work","track":"operations","technique":"format","level":"beginner","title":"Turn a lead's rambling notes into a six-step receiving SOP","free":false,"task":"A new hire starts Monday and needs the dock receiving steps, not a story. Write a prompt for exactly 6 numbered steps in the order they happen at the dock, each starting with a verb. Include only steps for receiving a pallet and leave out everything else in the notes. Plain text, under 110 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"Notes from Gus (receiving lead), jotted while walking the dock:\n\n- dock door gets assigned by the yard clerk, check the board first, don't just grab any door\n- we used to sign the driver's paperwork right away. Don't do that anymore. Count the pallets and look at the wrap for damage first, THEN sign\n- scan every pallet label with the handheld, if it won't scan type the number in\n- if anything is short or damaged, write it on the driver's paperwork before signing and take a photo, text the photo to the ops-receiving inbox\n- move the pallet to the staging line (yellow tape), never leave it in the aisle\n- forklift only if you have a card. Lena has no card yet so she can do paperwork only\n- at end of shift clear the staging line, last one out turns off the dock lights\n- coffee machine is broken again, ignore","rules":[{"type":"plainText"},{"type":"numberedItems","count":6},{"type":"maxWords","max":110}],"promptHints":[{"label":"Gives the step count","patterns":["exactly 6","6 (numbered )?steps","six"]},{"label":"Sets the order","patterns":["order","before","after","sign"]},{"label":"Says what to leave out","patterns":["leave out","only","ignore","exclude"]},{"label":"Starts steps with a verb","patterns":["verb"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"mistakes":[{"title":"Signing too early","why":"The AI follows the order of the notes, where the old signing habit is mentioned first.","fix":"Say: \"Signing comes after the count and damage check.\"","checks":["r1"]},{"title":"Including unrelated notes","why":"The AI turns every bullet into a step, including shift-end and forklift rules.","fix":"Say: \"Only steps for receiving a pallet. Leave out everything else.\"","checks":["r2"]},{"title":"Wrong count or no verbs","why":"The AI writes 5 or 8 steps, some as noun phrases.","fix":"Say: \"Exactly 6 numbered steps, each starting with a verb.\"","checks":["r0","numberedItems"]},{"title":"Getting markdown back","why":"AI adds bold, headings and bullets by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and usually runs long, so a vague \"keep it short\" lands over the limit.","fix":"Cap each part instead of the total, for example \"each line under 15 words\".","checks":["maxWords"]}],"hint":"Say how many steps, what order matters most, and what to leave out.","mission":"Give the new hire six steps for receiving a pallet.","musts":["Dock order","Start with a verb","Receiving steps only"],"rubricLabels":["There are exactly 6 numbered steps and each one starts with a verb","The count-and-check-for-damage step comes before the signing step, and the step about writing shortages or damage on the paperwork with a photo comes before signing too","The steps include checking the board for the dock door, scanning labels and moving the pallet to the yellow staging line, and do not mention the forklift card, Lena, end of shift or the coffee machine"]}