{"id":"ops-weekend-oncall-handoff-five-fields","audience":"operations","category":"operations-work","track":"operations","technique":"format","level":"intermediate","title":"Fill a weekend on-call handoff with corrected contact numbers","free":false,"task":"Write a prompt that fills a weekend handoff with exactly five lines starting \"Primary contact:\", \"Backup:\", \"Watch list:\", \"Do not touch:\" and \"Escalate to:\". Use the corrected phone numbers. Escalate to lists the exact conditions for calling the director. Plain text, under 100 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"WEEKEND ON-CALL NOTES - Sat Nov 22 to Sun Nov 23\n\nOn call primary: Dev Patel, 555-0171.\nBackup: Alicia Brandt, 555-0183. (Correction from Friday: 555-0183 was a typo. Alicia's number is 555-0138.)\n\nThings to watch:\n- Line 4 labeler has jammed three times this week. Restart it and note the time if it jams again.\n- The freezer door alarm throws false alarms. Check the temperature display (should read below 0 F) before doing anything else.\n- Calder Freight is due Saturday at 9 a.m. with 12 pallets. The dock office is closed on weekends; the guard lets them in.\n\nDo not touch:\n- Press 1: locked out and tagged by maintenance. Only maintenance removes the lock.\n- Freezer thermostat settings. Call the backup if the temperature reads above 10 F.\n\nEscalate to Ops Director Nora Whitfield, 555-0100, only for: a safety incident, product at risk of spoiling, or a shipment worth over $50,000 at risk of missing its ship date. Everything else waits until Monday.","rules":[{"type":"plainText"},{"type":"maxWords","max":100}],"promptHints":[{"label":"Quotes the five labels","patterns":["primary contact:","backup:","watch list:","do not touch:","escalate to:"]},{"label":"Asks for corrected numbers","patterns":["corrected","typo","555-0138"]},{"label":"Lists what goes on each line","patterns":["labeler","press 1","thermostat","calder"]},{"label":"Asks for all three conditions","patterns":["three conditions","all (three|the) conditions","conditions"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"mistakes":[{"title":"Using the typo number","why":"The AI uses 555-0183 because it appears first.","fix":"Say: \"Use corrected phone numbers only.\"","checks":["r1"]},{"title":"Dropping an escalation condition","why":"The AI summarizes 'serious problems' for the director.","fix":"Say: \"Escalate to: Nora Whitfield with her number and all three conditions.\"","checks":["r2"]},{"title":"Wrong lines","why":"The AI writes a narrative.","fix":"Quote the five labels in order.","checks":["r0"]},{"title":"Getting markdown back","why":"AI adds bold, headings and bullets by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and usually runs long, so a vague \"keep it short\" lands over the limit.","fix":"Cap each part instead of the total, for example \"each line under 15 words\".","checks":["maxWords"]}],"hint":"Name the five lines, ask for the corrected numbers and list what each line holds.","mission":"Hand off weekend on-call duty with the right phone numbers.","musts":["Use corrected numbers","Exact conditions to call director","Five labeled lines"],"rubricLabels":["There are five lines starting Primary contact:, Backup:, Watch list:, Do not touch: and Escalate to: in that order","Primary contact is Dev Patel 555-0171 and Backup is Alicia Brandt with the corrected number 555-0138 (not 555-0183)","Watch list includes the Line 4 labeler and the Calder Freight delivery Saturday at 9 a.m., Do not touch names Press 1 and the freezer thermostat, and Escalate to names Nora Whitfield 555-0100 with all three conditions (safety incident, product at risk of spoiling, shipment over $50,000 at risk)"]}