{"id":"pm-exec-deck-customer-quotes","audience":"product-managers","category":"research","track":"research","technique":"verification","title":"Pick customer quotes for an exec deck, permission first","free":false,"task":"You need customer quotes for a slide in the quarterly business review. Write exactly 3 numbered lines in the form '\"quote\" - role, company', using only customers who gave permission to be quoted, plain text, under 75 words. Copy each quote word for word, and attribute it exactly as the customer approved.","materialLabel":"Customer quote bank (attached to your prompt automatically)","material":"Quote bank - Ledgerly, Q3 (permission column from legal)\n\n1. \"Ledgerly cut our month-end close from 6 days to 2.\" - Rita Gomez, Controller, Harbor Hardware. Permission: YES (title + company).\n2. \"Honestly the best invoicing tool we've used.\" - Sam Lee, Owner, Pine & Pour Cafe. Permission: NO.\n3. \"Payment reminders alone paid for the subscription in the first month.\" - Dana Price, Office Manager, Little Oak Daycare. Permission: YES (title + company, no name).\n4. \"We stopped chasing late invoices by hand.\" - Owen Marsh, Owner, Marsh & Field Bookkeeping. Permission: YES (title + company).\n5. \"Support answered in 4 minutes on a Sunday.\" - Kai Brown, Bolt Fitness. Permission: PENDING.\n\nLegal note: use the exact approved attribution. \"Title + company\" means no personal names on the slide.\nSlide has room for 3 quotes.","rules":[{"type":"numberedItems","count":3},{"type":"maxWords","max":75},{"type":"plainText"}],"mistakes":[{"title":"Picking the best-sounding quotes","why":"The AI chooses by impact, including ones without permission.","fix":"Add: \"Only quotes with Permission: YES.\"","checks":["r0"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands over it.","fix":"Cap each line instead: \"each line under 22 words.\"","checks":["maxWords"]},{"title":"Tidying the quotes","why":"AI shortens or polishes quotes for slides.","fix":"Add: \"Copy each quote word for word.\"","checks":["r1"]},{"title":"Wrong attribution","why":"The AI adds personal names because they're in the bank.","fix":"Add: \"Role and company only, no names. Exactly 3 numbered lines, plain text.\"","checks":["r2","numberedItems","plainText"]}],"promptHints":[{"label":"Checks permission","patterns":["permission","approved","yes only"]},{"label":"Asks for exact quotes","patterns":["word.for.word","verbatim","exact"]},{"label":"Sets the attribution","patterns":["role,? (and )?company","no (personal )?names","attribution"]},{"label":"Sets the number of quotes","patterns":["\\b(3|three)\\b.{0,15}quote"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)"]}],"hint":"Customer quotes need permission and exact words. Tell the AI which quotes are cleared, to copy them exactly, and how to attribute them.","rubricLabels":["Uses only quotes 1, 3 and 4 (Harbor Hardware, Little Oak Daycare, Marsh & Field Bookkeeping), not the NO or PENDING ones","Each quote is copied word for word from the quote bank","Attributions are role and company only with no personal names (Controller, Harbor Hardware; Office Manager, Little Oak Daycare; Owner, Marsh & Field Bookkeeping), in the shape '\"quote\" - role, company', with no intro"]}