{"id":"proc-renewal-negotiation-talk-track","audience":"procurement","category":"operations-work","track":"operations","technique":"audience","level":"advanced","title":"Script a renewal call with three asks and no budget leaks","free":false,"task":"Write a prompt for a call script with exactly five lines starting \"Open:\", \"Ask 1:\", \"Ask 2:\", \"Ask 3:\" and \"Close:\". The asks, in order, are fewer seats (show the savings math), a cap on the renewal increase, and a two-year price lock. Never reveal the walk-away number or the budget, and never claim a competing quote. Plain text, under 150 words.","materialLabel":"Your material (attached to your prompt automatically)","material":"RENEWAL CALL PREP - Beacon Scheduling Software (account rep: Jordan Pike)\n\nContract: 200 seats at $320 per seat per year = $64,000. Renewal date: June 1.\nUsage: 140 seats active in the last 90 days. Peak active seats last year: 148.\nLast renewal increase was 8%. The rep's email says the renewal will be \"up to 6%\" but no cap is written down.\n\nOUR POSITION\n- Ask 1: reduce to 150 seats (keeps a buffer above peak usage).\n- Ask 2: cap any increase at 3%.\n- Ask 3: lock the per-seat price for two years.\n\nINTERNAL ONLY - do not share on the call\n- Our budget ceiling is $55,000.\n- Walk-away: if the total is above $58,000 we go to the ops director.\n- We haven't asked other vendors for quotes. A coworker thinks one competitor is cheaper, but we have nothing in writing.\n\nThe ops director signs the final deal; the call is exploratory.","rules":[{"type":"plainText"},{"type":"maxWords","max":150}],"promptHints":[{"label":"Quotes the five labels","patterns":["open:","ask 1:","ask 2:","ask 3:","close:"]},{"label":"Shows the seat math","patterns":["150 seats","\\$320","\\$16,000","show the math"]},{"label":"Lists the other asks","patterns":["3%","two-year","price lock"]},{"label":"Bans budget and bluffs","patterns":["never mention","budget","other vendors","walk-away"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"mistakes":[{"title":"Revealing the budget","why":"The AI uses the $55,000 ceiling as leverage.","fix":"Say: \"Never mention our budget or a walk-away number.\"","checks":["r2"]},{"title":"Bluffing about competitors","why":"The AI says 'we have a cheaper quote'.","fix":"Say: \"Never claim another vendor's quote.\"","checks":["r2"]},{"title":"No savings math","why":"The AI asks for fewer seats without numbers.","fix":"Say: \"Show the math: 50 seats x $320 = $16,000.\"","checks":["r1"]},{"title":"Wrong structure","why":"The AI writes a dialogue.","fix":"Quote the five labels in order.","checks":["r0"]},{"title":"Markdown extras and long output","why":"AI adds bold, headings and bullets by default, which show up as stray symbols where this is pasted.","fix":"Say \"plain text, no bold, no headings\" and cap each line, for example \"each line under 15 words\".","checks":["plainText","maxWords"]}],"hint":"Name the five lines, give each ask with the savings math and list what must not be said.","mission":"Win three renewal concessions without revealing the budget.","musts":["Asks in given order","Never reveal walk-away number","No fake competing quote"],"rubricLabels":["The script has exactly five lines starting Open:, Ask 1:, Ask 2:, Ask 3: and Close: in that order","Ask 1 asks for 150 seats and shows the math: 50 fewer seats x $320 = $16,000 saved, or 150 x $320 = $48,000","Ask 2 is a 3% cap and Ask 3 a two-year price lock, and the script never mentions the $55,000 budget, the $58,000 walk-away or any competing quote, and the Close says the ops director signs, not the caller"]}