{"id":"res-hc-visitor-policy-flu-season","audience":"healthcare","category":"research","technique":"grounding","title":"Answer a family's visiting questions from the current policy","free":false,"task":"A patient's daughter left 3 questions at the nurses' station about visiting, and you want to write answers on a note card. You want 3 numbered answers under 50 words total, in plain text, using the visitor policy plus the flu-season update that's now in effect. Where neither document answers a question, write \"Please ask the charge nurse\" instead of guessing.","materialLabel":"Visitor policy, flu-season update, and the family's questions (attached to your prompt automatically)","material":"MERCY VALLEY HOSPITAL - MED/SURG VISITOR POLICY (2025)\n- Visiting hours: 9 a.m. to 8 p.m. daily.\n- Up to 3 visitors at the bedside at one time.\n- Visitors under 14 must be with an adult.\n- One adult may stay overnight with charge nurse approval.\n\n-----\nFLU SEASON UPDATE (Infection Prevention, effective Nov 1, 2026 to March 31, 2027)\n- Bedside limit reduced to 2 visitors at a time.\n- Visitors under 12 are not permitted on inpatient units.\n- Visitors with fever, cough or other flu symptoms must not visit.\n- Visiting hours unchanged.\n\n-----\nQUESTIONS FROM MS. ALVAREZ (daughter of patient in Room 412):\n1. Can my brother, my husband and I all visit together tonight?\n2. Can I bring my 10-year-old son to see his grandpa?\n3. Can we bring in homemade soup for Dad?","rules":[{"type":"maxWords","max":50},{"type":"plainText"}],"mistakes":[{"title":"Missing the seasonal update","why":"The main policy says 3 visitors and kids with an adult, and the AI may answer from it.","fix":"Say: \"Apply the flu-season update; it overrides the policy now.\"","checks":["r0","r1"]},{"title":"Guessing on food","why":"Neither document covers outside food, so the AI answers from what hospitals usually allow, which may not fit this patient.","fix":"Add: \"If neither document answers it, write Please ask the charge nurse.\"","checks":["r2"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands 10-20% over.","fix":"Cap each answer: \"each answer under 15 words.\"","checks":["maxWords"]},{"title":"Getting markdown back","why":"AI defaults to bold labels and headings, which show up as stray symbols in a handwritten note card.","fix":"Ask for \"plain text, no bold, no headings.\"","checks":["plainText"]}],"promptHints":[{"label":"Applies the update","patterns":["flu","update","nov(ember)?\\.? 1","overrid"]},{"label":"Says what to do when it's not covered","patterns":["charge nurse","not covered","doesn't (say|cover)","(don't|do not) guess"]},{"label":"Says who it's for","patterns":["daughter","family","note card","visitor"]},{"label":"Sets a length limit","patterns":["\\d+\\s*words","one (short )?sentence","word (limit|count)"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"hint":"Seasonal rules override the standing policy, and some questions aren't covered at all. Tell the AI which rules apply now and who to send the rest to.","rubricLabels":["Answer 1 uses the flu-season limit of 2 visitors at a time (so not all three together), not the old limit of 3","Answer 2 says a 10-year-old can't visit during flu season (under 12 not permitted), not the old under-14-with-an-adult rule","Answer 3 (homemade soup) says to ask the charge nurse rather than guessing, and the note has no medical advice, greeting paragraph or extra policy details"]}