{"id":"res-np-chatbot-about-us-check","audience":"nonprofit","category":"fact-checking","technique":"verification","title":"Check a chatbot-written About Us against your org's records","free":false,"task":"A chatbot drafted an About Us paragraph for your animal shelter's new website, and you want to check its claims against your records. You want one numbered line per claim, under 60 words total, labeled Accurate, Wrong, or No record, with the correct fact after any Wrong label. Use only your records, plain text, nothing else.","materialLabel":"Your organization's records and the chatbot's claims (attached to your prompt automatically)","material":"RECORDS - Second Chance Animal Rescue (from board minutes and annual reports)\n- Founded in 2011 by volunteers Grace Lin and Mateo Ruiz.\n- Became a 501(c)(3) in 2012.\n- Adoptions: 640 in 2025 (2024: 590).\n- Current shelter on Fulton Road opened in 2019; before that, foster homes only.\n- Staff: 9 full-time, about 150 active volunteers.\n\n-----\nCHATBOT ABOUT US CLAIMS\n1. Second Chance was founded in 2011 by Grace Lin and Mateo Ruiz.\n2. We became a nonprofit in 2015.\n3. Last year we placed 640 animals in loving homes.\n4. Our Fulton Road shelter has served the community since 2011.\n5. We're the largest no-kill shelter in the state.","rules":[{"type":"maxWords","max":60},{"type":"plainText"}],"mistakes":[{"title":"Trusting the draft","why":"Chatbot copy sounds sure of itself and blends real facts with made-up ones.","fix":"Say: \"Check each claim against our records only.\"","checks":["r0"]},{"title":"Calling bragging rights wrong","why":"'Largest in the state' isn't in your records, so it's unproven rather than wrong.","fix":"Add: \"If the records don't cover it, label it No record.\"","checks":["r1"]},{"title":"Getting a rewrite","why":"The AI writes a new About Us, and you can't see what was off.","fix":"Say: \"Label only, no rewrite.\"","checks":["r2"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for a total word limit and it often lands 10-20% over.","fix":"Cap each line: \"each line under 10 words.\"","checks":["maxWords"]},{"title":"Getting markdown back","why":"AI defaults to bold labels and headings, which show up as stray symbols in your website notes.","fix":"Ask for \"plain text, no bold, no headings.\"","checks":["plainText"]}],"promptHints":[{"label":"Gives exact labels","patterns":["accurate","no record","label"]},{"label":"Names the source","patterns":["only.{0,30}records","records.{0,20}(only|source|truth)"]},{"label":"Asks for the correct fact","patterns":["correct fact","what the records say","give the","right (fact|year)"]},{"label":"Sets a length limit","patterns":["\\d+\\s*words","one (short )?sentence","word (limit|count)"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"hint":"Chatbots mix real facts with confident guesses. Make your records the judge and give the AI a label for claims you can't prove.","rubricLabels":["Labels claim 2 Wrong (501(c)(3) in 2012) and claim 4 Wrong (shelter opened in 2019; foster homes before that)","Labels claims 1 and 3 Accurate, and claim 5 (largest no-kill shelter) No record","Outputs only the numbered labeled lines: no intro, no rewritten paragraph, no website tips"]}